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Unlocking the Secrets of Customer Loyalty with Danny Snow

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Manage episode 380257926 series 2930439
Content provided by Ovation. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ovation or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

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Danny Snow is part of a Disney-centric family with extensive experience at Walt Disney World perfecting his customer loyalty expertise. After earning an MBA in Business, he became the Director of Marketing at Snow & Associates, Inc., contributing to its growth as a leading customer service speaking/training company globally. He's known as a "customer service champ" and advises leaders on decisions affecting their organizations.
On this episode, you'll learn from Danny about:

  • Creating true loyalty
  • External factors to trust
  • Organizational culture
  • More!

Thanks, Danny!

  continue reading

Chapters

1. Interview With Customer Experience Expert (00:00:02)

2. Attention to Detail in Guest Experiences (00:09:26)

3. Ovation Podcast (00:17:49)

302 episodes

Artwork
iconShare
 
Manage episode 380257926 series 2930439
Content provided by Ovation. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ovation or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Send us a Text Message.

Danny Snow is part of a Disney-centric family with extensive experience at Walt Disney World perfecting his customer loyalty expertise. After earning an MBA in Business, he became the Director of Marketing at Snow & Associates, Inc., contributing to its growth as a leading customer service speaking/training company globally. He's known as a "customer service champ" and advises leaders on decisions affecting their organizations.
On this episode, you'll learn from Danny about:

  • Creating true loyalty
  • External factors to trust
  • Organizational culture
  • More!

Thanks, Danny!

  continue reading

Chapters

1. Interview With Customer Experience Expert (00:00:02)

2. Attention to Detail in Guest Experiences (00:09:26)

3. Ovation Podcast (00:17:49)

302 episodes

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