Scott Marcaccio: Scale Team and Culture, Emotional Mastery in Leadership, Myodetox, and more | GYC Podcast E270

Grow Your Clinic

In this episode, Ben speaks with Scott Marcaccio, the CEO and co-founder of Myodetox.
They delve into the topic of building a reputable brand and maintaining a distinct culture while scaling a team. Scott shares insights on attracting A-grade talent, replicating culture in different locations, and the importance of self-awareness and emotional intelligence in leadership. They also discuss the role of journaling and reflection in personal development and decision-making.
Tune in to gain valuable insights on building a strong brand and team culture in the healthcare industry.
Quotes

• "Culture is this amorphous thing that is continuing to evolve."
• "We want to make sure that therapists that come through our system and work up through our mentorship over a period of years just become the best version of themselves."
• "You should almost completely ignore social media."
• "If every single small business owner within a couple of miles from you is not coming into your clinic regularly, that's an issue."
• "Brand is what people say when you're not in the room."

Timestamps
00:00 Intro
00:53 Scott's Bio
01:39 Culture evolution, intentional design and creating raving fans
07:21 Culture is key to growth
10:21 Integrating new team members
13:12 Scaling and hiring strategies
14:11 Self-awareness is key to effective leadership
16:59 Journaling for better decision-making
21:09 Measuring job performance
26:23 Ensuring long-term client retention
28:37 Shift in mindset towards proactive care
33:09 Importance of role-play in training
38:01 Focus on local community impact
42:29 Continuous improvement is essential for success
Connect

• Myodetox website
• Scott's LinkedIn

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
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• Watch on YouTube - https://www.youtube.com/@clinicmastery

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Chapters

1. Intro (00:00:00)

2. Scott's Bio (00:00:53)

3. Culture evolution, intentional design and creating raving fans (00:01:39)

4. Culture is key to growth (00:07:21)

5. Integrating new team members (00:10:21)

6. Scaling and hiring strategies (00:13:12)

7. Self-awareness is key to effective leadership (00:14:11)

8. Journaling for better decision-making (00:16:59)

9. Measuring job performance (00:21:09)

10. Ensuring long-term client retention (00:26:23)

11. Shift in mindset towards proactive care (00:28:37)

12. Importance of role-play in training (00:33:09)

13. Focus on local community impact (00:38:01)

14. Continuous improvement is essential for success (00:42:29)