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How Cityblock Health Creates Dignified Experiences

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Manage episode 412814487 series 2158648
Content provided by Jared Johnson and Shift Forward Health. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jared Johnson and Shift Forward Health or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Dr. Kameron Matthews, Chief Health Officer for Cityblock Health, dives into the relationship between feeling seen and having a better healthcare experience, the care model behind “compassionate care,” and an early look at Cityblock’s new health hub in Indianapolis.

All that, plus the Flava of the Week about shifting to a Consumer Experience mindset. What does it take for Marketing to play a leading role in Consumer Transformation, and how can we gain more traction with CX initiatives in established healthcare organizations?

This show is produced by Shift Forward Health, the consumer advisory firm that partners with you to operationalize consumer-first health. (#319)

See omnystudio.com/listener for privacy information.

  continue reading

364 episodes

Artwork
iconShare
 
Manage episode 412814487 series 2158648
Content provided by Jared Johnson and Shift Forward Health. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jared Johnson and Shift Forward Health or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Dr. Kameron Matthews, Chief Health Officer for Cityblock Health, dives into the relationship between feeling seen and having a better healthcare experience, the care model behind “compassionate care,” and an early look at Cityblock’s new health hub in Indianapolis.

All that, plus the Flava of the Week about shifting to a Consumer Experience mindset. What does it take for Marketing to play a leading role in Consumer Transformation, and how can we gain more traction with CX initiatives in established healthcare organizations?

This show is produced by Shift Forward Health, the consumer advisory firm that partners with you to operationalize consumer-first health. (#319)

See omnystudio.com/listener for privacy information.

  continue reading

364 episodes

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