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Content provided by IAOP PULSEcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by IAOP PULSEcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
This is IAOP PULSEcast, where we explore topics big and small affecting the world of collaborative partnerships. From AI and RPA to governance, contracts, digital technologies, outsourcing, impact sourcing and more, PULSEcast covers the latest trends and best practices to keep you educated and informed. http://www.iaop.org
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This is IAOP PULSEcast, where we explore topics big and small affecting the world of collaborative partnerships. From AI and RPA to governance, contracts, digital technologies, outsourcing, impact sourcing and more, PULSEcast covers the latest trends and best practices to keep you educated and informed. http://www.iaop.org
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IAOP PULSEcast
1 Episode 28 - A View from the C-Suite: Suzanne Leopoldi-Nichols 37:34
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LikedIn this episode, Mark Voytek sits down with Suzanne Leopoldi-Nichols. Suzanne is an expert on Next-Gen Shared Services (NGSS) and Global Business Services (GBS). She is a seasoned executive leader with an extensive background in transforming and optimizing GBS organizations across various industries. With more than two decades of experience, Suzanne has established herself as a strategic visionary, driving change, innovation, and operational excellence. Having led over 17,000 employees on six continents, Suzanne possesses a deep understanding of diverse cultural nuances and of navigating complex global operations. Her GBS experience spans a vast array of functions, including brokerage, customer service, call centers, finance, human resources, information technology, legal, marketing, procurement, payroll, real estate, and world-class sales support. Suzanne has held key leadership positions in renowned companies, including WPP Plc., United Parcel Service (UPS), Archer Daniels Midland Company, and American Greetings. In these roles, she led initiatives to create world-class GBS organizations, streamline operations, and drive significant cost savings. Suzanne was inducted into IAOP's Leadership Hall of Fame in 2020.…
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1 Episode 27 - A View from the C-Suite: Kate Vitasek 29:57
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Play Later Play Later Lists Like LikedIn the first podcast in the series, IAOP's Chief Advisor of Thought Leadership, Mark Voytek, sits down with Kate Vitasek, an international authority for her award-winning research and Vested® business model for highly collaborative relationships. Vitasek, a Faculty member at the University of Tennessee, has been lauded by World Trade Magazine as one of the “Fabulous 50+1” most influential people impacting global commerce. Her work has led to 7 books, including: Vested: How P&G, McDonald’s and Microsoft Are Redefining Winning in Business Relationships, Getting to We: Negotiating Agreements for Highly Collaborative Relationships, a nd Contracting in the New Economy. Vitasek has also been featured on CNN International, Bloomberg, NPR, and on Fox Business News. Follow the Vested movement at www.vestedway.com…
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IAOP PULSEcast
1 Episode 26 - Post-Pandemic Outsourcing: How Changes to Delivery Models Have Impacted Master Services Agreements 56:43
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Play Later Play Later Lists Like LikedFrom OWS23 Speakers: Peter George, Partner, Baker McKenzie Sam Kramer, Partner, Baker McKenzie The pandemic has had significant impact on outsourcing, particularly with respect to service delivery models and the work from home practices. In addition, the increased use of digital technologies, robotic process automation and artificial intelligence to manage pandemic risks is furthering these changes. This session examines how these changes have affected the process of negotiating Master Services Agreements and the terms and conditions that they comprise. Peter and Sam also review how changing delivery models impact security, privacy and liability allocation between buyers and providers and best practices based on what we have learned from the pandemic to future-proof outsourcing contracts.…
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1 Episode 25 - IAOP's CEO sits down with...Susanne Richter-Wills, VP of Partnerships EMEA at ScaleHub 14:29
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Play Later Play Later Lists Like LikedIn this episode of PULSEcast, IAOP's CEO, Debi Hamill, sits down with Susanne Richter-Wills, the VP of Partnerships EMEA at ScaleHub, to discuss crowdsourcing and the advantage of collective intelligence - both artificial and human - in bringing humans into the loop in new ways.
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1 Episode 24 - IAOP's CEO sits down with...Vinny Sanchez, Global Co-Chair, Technology Transactions and Strategic Sourcing at DLA Piper 21:45
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Play Later Play Later Lists Like LikedIn the next installment of the 'sits down with' series, Debi Hamill, IAOP's CEO, has a chat on digital technologies, transformation and what it all means for the industry's future with Vinny Sanchez, the Global Co-chair of DLA Piper's Technology Transactions and Strategic Sourcing practice, who is highly recognized as a leading technology and outsourcing lawyer by The Legal 500 US and Chambers . Vinny advises clients in complex technology, strategic sourcing/outsourcing and commercial transactions, including post-contract matters that arise during these relationships such as implementation/transition challenges, governance, audits and disputes. A significant part of his practice also includes representing clients in digital transformation programs and supply chain management, including Nth party risk, business continuity and data and cyber risks. He also advises clients in technology acquisitions, divestitures, and joint ventures; strategic alliances and collaborations; and the commercialization of technology and data assets.…
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1 Episode 23 - IAOP's CEO sits down with...Sandrine Asseraf, Group Managing Director North America and ESG, Webhelp 21:56
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Play Later Play Later Lists Like LikedIn the third installment of the 'sits down with' series, Debi Hamill, IAOP's CEO, has a chat with Sandrine Asseraf, Group Managing Director North America and ESG, Webhelp related to her specific focus on Environmental, Social & Governance (ESG). As a global outsourcer operating in over 55 countries, Webhelp is uniquely placed to implement scalable Impact Sourcing practices. Sandrine shares her experiences and addresses how to create an adaptable, impactful, and globally scalable model across multiple delivery locations.…
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1 Episode 22 - IAOP's CEO sits down with...Kevin Parikh, CEO and Chairman of Avasant 18:43
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Play Later Play Later Lists Like LikedIAOP's CEO, Debi Hamill, sits down with Kevin Parikh, CEO and Chairman of Avasant. Kevin is widely acknowledged as a global thought leader, futurist, and expert on digital business strategies, technological solutions, innovation and business transformation. An avid philanthropist, and Chairman of the Avasant Foundation, Kevin is dedicated to initiatives that support disadvantaged youth and women empowerment. Through the Foundation over 25,000 jobs have been created for youths to participate in the digital economy. He is a best-selling author of Digital Singularity - A Case for Humanity In this episode, Kevin shares a teaser into his vision for the future ahead and unveils his predictions for the future of work, and the way we live, engage and interact in what he envisions as the Imagination Age.…
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1 Episode 21 - IAOP's CEO sits down with...Michel Janssen, Chief Research Officer, Everest Group 15:44
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Play Later Play Later Lists Like LikedDebi Hamill sits down with, Michel Janssen, Chief Research Officer and co-founder of Everest Group’s research practice to take a sneak peek at the results of our survey "It's Not a Talent War, It's a New Reality" that was recently completed in partnership with IAOP. This research addresses the major concern that all organizations want to get to the bottom of: What can be done to mitigate the impact of the talent shortage? Michel and his team will present the full findings during their session at OWS22 on January 5. Michel is particularly noted for his ability to put forward clever and challenging ideas based on his fact-based insights from across business and IT processes, sourcing models, and industries. Everest Group welcomed Michel back in 2017, after a successful decade serving as Chief Research Officer at The Hackett Group and Market Track. He is responsible for guiding the practice’s research agenda and architecture and aligning its capabilities with the market’s disruptive changes and next-generation demands. Michel is a current member of the IAOP Strategic Advisory Board (SAB) where he offers insights to help shape the direction of the association.…
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1 Episode 20 - Digital Transformation & Cloud Survey Results: The Future of Enterprise Data 1:00:20
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Play Later Play Later Lists Like LikedThe need for businesses to be agile, innovative, and data-savvy to compete and thrive emerges loud and clear, but so, too, do concerns around privacy, security, and integration with legacy IT systems. In its sixth year, Baker McKenzie’s Digital Transformation & Cloud Survey captures major trends and attitudes toward the use of data through a global lens of respondents in legal, technology, and procurement roles, across a large cross-section of major industries. Partners Peter George and Flavia Rebello present the key findings.…
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1 SPECIAL SUMMIT EPISODE: How Digital Enterprises are Redefining Supplier Management Excellence 32:18
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Play Later Play Later Lists Like LikedFrom OWS21 As organizations face unprecedented economic uncertainty and market pressures, a strong supplier eco-system is viewed as a strategic advantage today. It’s becoming increasingly apparent, especially in the post-pandemic world, that digitally-enabled businesses have a clear edge when it comes to managing and nurturing supplier relationships. Join us for this insightful discussion to understand how the digitization of contract and supplier management processes is redefining the customer-supplier relationship. Mark Voytek, Chief Customer Officer, SirionLabs and Eric Nicolaides, Chairman & CEO, Wildcat Equity Partners will discuss how digital transformation in this key area is unlocking significant enterprise value not just in terms of savings and efficiency but also through improved business outcomes and supply chain resilience.…
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1 Episode 19 - A Conversation with Alex Rochlitz from Google on Impact Sourcing 42:06
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Play Later Play Later Lists Like LikedIn this PULSEcast episode, IAOP CEO, Debi Hamill, chats with Alex Rochlitz, Vendor Strategy and Execution Partner at Google, about impact sourcing and how it works in the outsourcing industry. Throughout his career, Alex has helped shape the outsourcing strategy and operations at some of Fortune 500s most notable brands. Now, at Google, he manages outsourcing strategy and execution for several key Google business areas. Ales is also a member of IAOP’s Impact Sourcing Knowledge Collective, and currently serves as the Vice Chair of the Global Impact Sourcing Coalition Steering Committee. Listen in as Alex talks about his intro to Impact Sourcing, how it has become a passion of his, and how he’d like more organizations to initiate Impact Hiring strategies. Alex will share his experiences and talk about organizations he thinks are excelling in Impact Sourcing as part of their overall corporate missions.…
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1 Episode 18 - Regulations & Compliance in the New Normal 31:21
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Play Later Play Later Lists Like LikedREGULATIONS & COMPLIANCE IN THE NEW NORMAL Moderator: John Bree, Chief Evangelist and CRO, Supply Wisdom Panelists: Alpa Inamdar, Head of Third Party Governance Advisory, BNY Mellon Michael Nacarato, COP, IAOP's Buy-Side Ambassador Jennifer Duest, Associate Director, Vice President, Corporate Insurance and Global Third-Party Risk Manager, Wellington Management Company LLP Leaders from the financial and insurance sectors discuss how regulations and compliance have to increasingly be included in ongoing governance. No industry is immune to it. Learn and interact with leaders as they discuss great practices that deliver stability and value to their enterprises as they address and solve for regulatory and compliance challenges.…
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1 Episode 17 - Procurement Transformation: Unlocking the Full Potential of Third-Party Relationships at Hanover Insurance 37:14
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Play Later Play Later Lists Like LikedSuraj Prashad , Vice President and Head of Strategic Sourcing, Hanover Insurance Mark Voytek , Chief Customer Officer, SirionLabs Most organizations today rely on a complex ecosystem of external third parties/suppliers. The traditional Third Party Risk Management (TPRM) approach has focused on the compliance and regulatory aspects - while still important, it’s not enough anymore. Companies need to think about TPRRM (Third Party Risk and Relationship Management) extending the focus to ensuring realization of the desired business outcomes from the relationship - deliverables, efficiency, savings, etc. Attend this session to learn how Hanover Insurance’s procurement function is driving the above transformational shift within the organization. An important part of this transformation has been leveraging AI-powered technology, including the Sirion Contract Lifecycle Management platform, to improve visibility and alignment across the supplier lifecycle - from pre-signature to post-signature.…
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1 Episode 16 - Governance Reimagined: Enabling Business Agility in the Digital Enterprise 46:34
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Play Later Play Later Lists Like LikedPART 1 - Kevin Parikh, Chairman & CEO, Avasant PART 2 - Rawle Howard , AVP & Chief Procurement Officer, Howard University; Anupam Govil, Partner, Avasant; J oe Frampus , Partner, Avasant; Michael Serghiou , Director, Professional Services & Externalization, Merck In the era of Digital Transformation, our vendor relationships have become increasingly complex. The rapid adoption of digital technologies, flexible contracts, and platform-based services have necessitated a radical change in the global service delivery model. And now, the COVID-19 pandemic is further transforming our vendor relationships, pushing us to redefine our engagement strategies, restructure contracts and increase offshore delivery. We are witnessing a greater demand for transparency, business continuity assurance, and contingency management with our vendors. This calls for a need to govern our relationships differently. The new rules set by the continuously evolving business landscape forces us to rethink how we govern, and create adaptable, resilient, and responsive governance models. Led by an inspiring TED-style keynote and moderated discussion, hear valuable insights into the new Rules for governance, and how it will enable Business Agility, allowing you to navigate complex and continuously evolving technology and vendor landscapes.…
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IAOP PULSEcast
1 Episode 15 - COVID Impact on Work and the Workplace 21:39
21:39 Play Later Play Later Lists Like Liked21:39
Play Later Play Later Lists Like LikedJoin us as we discuss what we’ve learned from working from home, what’s emerging and most importantly, what’s possible, with workplace expert, Kate North from Colliers.
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Similar to IAOP PULSEcast
We're no longer publishing new episodes of this podcast, but check out our podcast Consider This, where we help you make sense of a major news story and what it means to you six days a week.
…
continue reading
1
The Brutal Truth about Sales and Selling - We interview the world's best B2B Enterprise salespeople.
Brian Burns
10k279
No BS Allowed - Are you sick of empty suits telling you to work harder? - Learn about The Maverick Selling Method, which models the world's best salespeople and what they do differently. If you are in sales and are passionate about selling, you will like this podcast. The focus is on b2b sales and selling. If you are selling or in sales, this podcast is for you. I cover cold calling, spin selling, challenger sale, solution selling, and advanced selling skills. Strategic selling, LinkedIn, sa ...
…
continue reading
The daily drama of money and work from the BBC.
…
continue reading
News and insight from the business world. Download the podcast via the BBC Sounds app.
…
continue reading
Whatever your business conundrum, there’s a TED Talk for that—whether you want to learn how to land that promotion, set smart goals, undo injustice at work, or unlock the next big innovation. Every Monday, host Modupe Akinola of Columbia Business School presents the most powerful and surprising ideas that illuminate the business world. After the talk, you'll get a mini-lesson from Modupe on how to apply the ideas in your own life. Because business evolves every day, and our ideas about it sh ...
…
continue reading
Breaking news on the environment, climate change, pollution, and endangered species. Also featuring Climate Connections, a special series on climate change co-produced by NPR and National Geographic.
…
continue reading
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…
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