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#7: How to Achieve Better Customer Experiences with Machine Learning (Brian Bell Jr., DataRobot)

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Manage episode 174868178 series 1393299
Content provided by In The Know - A Customer Experience Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by In The Know - A Customer Experience Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
How can you deliver better customer experiences with machine learning and predictive analytics? In this episode, we're interviewing Brian Bell Jr.(https://www.linkedin.com/in/brianbelljr), the Lead Software Engineer & Team Manager of Data Science at DataRobot (https://www.datarobot.com) - a machine learning platform for data scientists to build accurate predictive models in a fraction of the time that it takes today. This is a revolutionary offering that experts are saying could fundamentally change the data science field for good. In this episode we discuss: 1. Machine learning vs data science…what’s the difference? 2. What types of business challenges are best addressed with data science and machine learning? 3. What are the most effective machine learning techniques? 4. What does this mean for customer experiences? Without any further ado, please welcome today’s guest, Brian Bell Jr. How to spread the love: Share the podcast with your coworkers | Subscribe | Review us | Follow us on twitter: Dispatch (twitter.com/dispatch_me) and Todd(twitter.com/todd_stew) Music: www.bensound.com & www.jamendo.com
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28 episodes

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Manage episode 174868178 series 1393299
Content provided by In The Know - A Customer Experience Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by In The Know - A Customer Experience Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
How can you deliver better customer experiences with machine learning and predictive analytics? In this episode, we're interviewing Brian Bell Jr.(https://www.linkedin.com/in/brianbelljr), the Lead Software Engineer & Team Manager of Data Science at DataRobot (https://www.datarobot.com) - a machine learning platform for data scientists to build accurate predictive models in a fraction of the time that it takes today. This is a revolutionary offering that experts are saying could fundamentally change the data science field for good. In this episode we discuss: 1. Machine learning vs data science…what’s the difference? 2. What types of business challenges are best addressed with data science and machine learning? 3. What are the most effective machine learning techniques? 4. What does this mean for customer experiences? Without any further ado, please welcome today’s guest, Brian Bell Jr. How to spread the love: Share the podcast with your coworkers | Subscribe | Review us | Follow us on twitter: Dispatch (twitter.com/dispatch_me) and Todd(twitter.com/todd_stew) Music: www.bensound.com & www.jamendo.com
  continue reading

28 episodes

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