#392 IT Nation Secure 2024: 🏢 Creating a Positive Company Culture with Kisha Thompson

Joey Pinz Discipline Conversations

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Building Strong Company Culture with Kisha Thompson

Summary: In this insightful episode, Joey Pinz converses with Kisha Thompson about the intricacies of HR and talent management, focusing on ConnectWise Secure's approach. They explore the challenges MSPs face, such as balancing sessions at events and effectively engaging with smaller startups. Kisha emphasizes the critical role of company culture, sharing strategies for maintaining a positive environment and managing toxic behavior early to prevent disruptions.

The discussion delves into the significance of continuous employee engagement through regular surveys and tangible actions based on feedback. Kisha offers practical advice on attracting and retaining talent, especially for smaller MSPs, and highlights the importance of empathy in understanding customer challenges. She also provides alternative solutions for MSPs struggling with HR functions, such as hiring fractional HR services or managers.

🔑 Top 3 Highlights:

1. Challenges and Goals: Balancing sessions and networking at ConnectWise Secure, and the importance of engaging with smaller MSPs.
2. Building Company Culture: Strategies for fostering a positive environment and addressing toxic behavior early.
3. HR Management Solutions: Practical advice on hiring HR managers and exploring fractional HR services for small MSPs.

🎧 Listen to gain valuable insights on building a robust company culture and effective HR management.

Hashtags: #CompanyCulture #HRManagement #MSP #TalentManagement #ConnectWise

Meta Tag, Tags, Slug, and Focus Keyphrase

Meta Tag: "Explore expert insights on building a strong company culture and effective HR management with Kisha Thompson. Learn practical strategies for MSPs."

Tags: #CompanyCulture #HRManagement #MSP #TalentManagement #ConnectWise #EmployeeEngagement #Leadership #FractionalHR

Slug: building-company-culture-hr-management-kisha-thompson

Focus Keyphrase: "Building Company Culture and HR Management"

Join us for enlightening discussions that spark growth and exploration.

Hosted by Joey Pinz, this Discipline Conversations Podcast offers insights and inspiration.

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🎵 Music by Tom Izzo: @wahlsinger

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