))
#35: We are Humans First, Healthcare Providers Second
Manage episode 421906477 series 3561889
Content provided by Brandy Wilkins, Defining Point Coaching & Consulting, LLC. and Brandy Wilkins. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Brandy Wilkins, Defining Point Coaching & Consulting, LLC. and Brandy Wilkins or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Today’s guest is Katie Lawrence, MHA, CMPE
Katie has nearly 20 years of experience in executive leadership and change management. Her passion is simple: to be the catalyst for leaders as they create change in their organizations and flourishing in all aspects of their lives.
Katie is currently the principal consultant with Willow Strategy Group*. She has over 20 years of experience in healthcare, including independent practices, a fully integrated health system, and a private equity backed accountable care organization. Katie has scaled care models across a state-wide footprint and centralized referrals to a single call center for a medical practice of 2500+ providers. She has also worked with individuals and teams to develop their own leadership skills, improving workplace dynamics, and optimizing workflows for the betterment of patients and clinicians alike.
Katie holds an undergraduate degree in Economics and Spanish from Furman University and a Masters in Health Administration from the Medical University of SC. She holds a Certified Medical Practice Executive (CMPE) through the Medical Group Management Association. She is currently pursuing a doctorate in Leadership Psychology from William James College.
Willow Strategy Group was founded to revitalize healthcare leaders and teams, empowering them to future-forward thinking and performance. As the pace of business and ever-present change accelerates, the clinical and clerical skills that healthcare leaders learned at the beginning of their careers are no longer sufficient for leading teams to optimize productivity while maintaining employee well-being.
Willow Strategy Group integrates evidence-based solutions grounded in the neurobiology of leadership and organizational psychology with decades of healthcare leadership experience to provide leaders and teams with practical skills they can implement in their own work. The experts offer:
training and workshops for teams and/or leaders
customized initiatives to optimize workflows and operations
practical, inspirational keynotes
individual leadership and professional development coaching
How to connect with Katie:
https://www.Linkedin.com/in/KatieMurphyLawrence
https://www.Linkedin.com/company/WillowStrategyGroup
Email: Katie.Lawrence@WillowStrategyGroup.com
In this episode, Katie shared:
The nuances of medical practice management (physician offices)
People aren’t machines; there’s a need for understanding on the patient and provider side of healthcare
Setting understandable and realistic expectations is key to great patient care
Sponsors
This episode is sponsored by Career Cliniq. If you're wanting to make a career move and not sure which option is best, take the Career Cliniq Stream Ahead Career Assessment. It's the profile that I wish I had created first. Stream Ahead is thorough, comprehensive, and frankly, spot-on. You can access the assessment here: https://www.streamaheadax.com/. Use the code: BRANDY10 for a 10% discount.
Stay Connected
Find me on:
LinkedIn: https://www.linkedin.com/in/brandydpt/
Facebook: https://www.facebook.com/definingpointcc/
YouTube: https://www.youtube.com/@definingpointcc
Share This Episode
If you enjoyed this episode and know a friend or colleague who would benefit from listening too, please share it with them! Your friend will be glad you did... and so will I!
40 episodes
Share
