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John Higham: The Key to Building a Winning Dealership Culture
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John Higham, the General Manager at Ed Voyles Hyundai, Ed Voyles Kia in Marietta, Georgia, joins us for an insightful conversation on leadership. With over two decades of experience in automotive management, John embodies the essence of humble authority and compassionate leadership.
What We Discuss In This Episode:
In this episode, we dive deep into the intricate tapestry of leadership, drawing from our own experiences and insights gained over years of navigating the automotive industry. As we reflect on our respective journeys, we uncover the profound impact of past struggles on shaping our leadership styles and philosophies. From my over four decades entrenched in automotive, to John's experiences as a middle manager in car dealerships, we unearth the transformative power of resilience and perseverance in molding leaders of influence.
Central to our discussion is the theme of cultivating a culture of growth within organizations. John shares invaluable strategies for fostering authenticity, self-awareness, and accountability among team members. We explore the notion of humble authority, where leaders lead not with arrogance, but with a genuine commitment to continuous improvement and the well-being of their teams. Through candid dialogue, we reveal the indispensable role of vulnerability and empathy in nurturing a workplace culture where individuals thrive and collective success flourishes.
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