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Navigating Relationships with Shippers | EP 15
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The Good, The Bad, and The Toxic
On today's episode on Veritas Vantage, Supply Chain Leaders Brian Hastings and Justin Maines dive into the often-unspoken challenges of dealing with bad shippers and manufacturers. They explore the key characteristics of both positive and negative shipping relationships and share real-life experiences to help you identify red flags and manage these partnerships effectively. Join Brian and Justin, as they discuss communication breakdowns, price negotiations, and the nuances that differentiate true shipping partners from mere transactional relationships. Whether you're a broker or a logistics professional, discover valuable insights on maintaining healthy, long-term business relationships and fostering success in the shipping industry.
Let's dive into today's episode!
Timestamps:
(00:48) - Identifying Toxic Relationships in Shipping
(01:51) - Challenges with Inaccurate Information and Negotiations
(02:42) - Evaluating Long-Term Value in Shipping Relationships
(03:53) - The Role of Price in Shipping Partnerships
(05:17) - Real-Life Examples of Bad Shippers
(07:23) - Striving to Be the Shipper of Choice
(09:38) - Fostering Positive Relationships with Shippers
(12:10) - Dealing with Threats and Scare Tactics from Bad Shippers
(14:59) - Conclusion: Promoting Great Carriers and Respecting Their Work
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