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Customer Journey Deep Dive
Manage episode 417831084 series 3510303
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This week on Marketing Like a Mother, Michelle sits down with Customer Journey & Buyer Experience expert Stacey Cole to deep dive into creating compelling experiences for your customers.
In this episode, we talk about:
- The need to align the customer journey with business goals
- Crafting high-end experiences for your audience
- Post-purchase experiences play a vital role in nurturing the audience and building relationships
- Continuously evaluating and refining your customer journey to ensure it meets your audience's needs and expectations
- And more!
This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit marketinglikeamother.substack.com
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In this episode, we talk about:
- The need to align the customer journey with business goals
- Crafting high-end experiences for your audience
- Post-purchase experiences play a vital role in nurturing the audience and building relationships
- Continuously evaluating and refining your customer journey to ensure it meets your audience's needs and expectations
- And more!
This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit marketinglikeamother.substack.com
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