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Successful Communication!
Manage episode 312856015 series 3249044
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In today's episode, Ed and Jed discuss the thorny problem of communication in business - the who, what, how and why of getting people to listen to your message.
- The rarely used trick to get your customers to listen to you. HINT - Empathy!
- The lesson of the Goose and the Golden Egg.
- What we can learn from the story of clam chowder and how it ruined a restaurant
- And much, much more
(Apologies for the dodgy sound quality from Jed's side towards the end.)
Enjoy and subscribe!
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