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7. Managing Conflict in the Workplace
Manage episode 411763851 series 3547678
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In this interview, we're talking about conflict in the workplace and the role that emotional intelligence plays in navigating such conflict successfully.
My guest, Dr. Robyn Short, is an organization systems design consultant, peace-building trainer, and mediator with expertise in restorative practices and transformative mediation models.
She discusses the different types of conflict in the workplace and highlights the importance of understanding the structural factors influencing conflict in organizations.
We talk about how cultural and generational norms can impact the flow of information throughout the organization, and how this can lead to challenges in navigating basic human needs.
We also talk about the differences in how men and women navigate conflict and the consequences of these different styles and consider whether these differences are innate or learned (and therefore can be adjusted).
Finally, Dr. Short provides some strategies for effective conflict resolution, including leading with grace and building relationships.
You can learn more about Dr. Robyn Short by visiting https://www.workplacepeaceinstitute.com
or on LinkedIn
Dr. Dara would love to connect.
http://www.linkedin.com/in/drdararossi
https://www.instagram.com/drdararossi
https://www.facebook.com/drdararossi
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