FNA 171: Gen Z Shows Up Gen X and Baby Boomers

No Vacancy Live!

#Entrepreneur #Business #No Vacancy Media #Casino #Hotel #Hospitality #Travel #Vacancy Live #Airline

17:27

Why do so many of us get nervous when public speaking? Communication expert Lawrence Bernstein says the key to dealing with the pressure is as simple as having a casual chat. He introduces the "coffee shop test" as a way to help you overcome nerves, connect with your audience and deliver a message that truly resonates. After the talk, Modupe explains a similar approach in academia called the "Grandma test," and how public speaking can be as simple as a conversation with grandma. Want to help shape TED’s shows going forward? Fill out our survey ! Become a TED Member today at https://ted.com/join Learn more about TED Next at ted.com/futureyou Hosted on Acast. See acast.com/privacy for more information.…

about a year ago 1:13:36

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We're joined by Fiona Henry, an Analyst at Partner Valuation Advisors. She's new to the industry and lost a raffle during CLIC. Now, she has to be our guest. Let's see how she fares against Glenn, Craig, and Dave. Plus, we introduce April Anarchy, our March Madness rip-off focused on hotel pet peeves.

1527 episodes

FNA 171: Gen Z Shows Up Gen X and Baby Boomers

No Vacancy Live!

published about a year ago

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Fetch error

Hmmm there seems to be a problem fetching this series right now. Last successful fetch was on June 12, 2025 17:12 (1d ago)

1527 episodes

#Entrepreneur #Business #No Vacancy Media #Casino #Hotel #Hospitality #Travel #Vacancy Live #Airline

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1
Inside Westgate Las Vegas: Elvis History, Hidden Suites & Iconic Vegas Vibes 32:16

17 hours ago32:16

32:16

Recorded last month at Westgate Las Vegas Resort & Casino , hashtag#NoVacancyNews got an amazing backstage experience with the legendary Cami Christensen , President & GM of the property. Cami started at the front desk and now runs this iconic resort — and we had a lot of laughs and hashtag#Elvis sightings along the way. 📍If you love old-school hashtag#LasVegas nostalgia blended with modern hospitality, this one’s for you. Watch the full episode here: https://lnkd.in/e8k9kPBR What you'll experience in this episode: 🎰 How Cami went from check-ins to calling the shots at the about 3,000-room resort 🎤 The story behind recreating Elvis Presley’s legendary 1969 comeback show –coming this summer! 🕺 Hidden Elvis memorabilia—including a lock of his hair, his dressing room, and his water fountain (yes, really) 🍸 A tour of Westgate’s revived venues like Velvet Bar and EBar with nightly live music 🏈 Inside the world’s largest sportsbook and why it’s not becoming a nightclub 🏰 A walkthrough of their jaw-dropping rooftop 12,000 sq. ft. Versailles Suite (with a private pool!) 🚝 Why Westgate is the most connected resort in Vegas with direct monorail and Vegas Loop access ⚡️This isn’t just a history lesson, it’s a look at how a legacy property keeps reinventing itself while staying true to its soul. 👑 You’re going to want to watch this one before the King leaves the building again.…

1
Reinvention, Risk, and Building Something New 4:37

21 hours ago4:37

4:37

On this episode of #NoVacancyNews, I reconnected with longtime industry powerhouse Juan Corvinos Solans during NYU IHIF , who just made a major career pivot—leaving Hilton after 16 years to take on a bold new leadership role as President of #CALA for Hotel Equities . So, what drives someone to walk away from the familiar and embrace the unknown? We discuss: *Why Juan stepped away from a steady brand career to lead something new *How he's helping build a startup-style venture focused on all-inclusive and urban lifestyle hotels *What it's like to switch from brand-side to operations-side leadership *Why he's traveling more than ever—and how his wife found out about the move from a press release. Uh-oh *The vision for combining U.S.-based operational expertise with local talent across Latin America *Building a team of hospitality rock stars with a fresh perspective Juan’s passion for shaking up the status quo is contagious—and you’ll want to hear what’s next. Special thanks to Actabl : 👉 Actabl gives you the power to profit. Visit them at Actabl.com.…

1
Right Here, Right Now: Stonebridge’s Bold New Era 2:37

2 days ago2:37

2:37

Last week at the Stonebridge 's annual conference in hashtag#NewOrleans – where I hosted, moderated and delivered a keynote -- I spoke with EVP Operations Lee Palaschak for hashtag#NoVacancyNews about how the company is transforming. With a clear focus on culture, people, and purposeful partnerships, Stonebridge is entering a fresh chapter — or as Lee calls it, a “rebirth.” 🔑 What we cover: *How Stonebridge is redefining itself from the ground up *The philosophy behind thoughtful growth — and why bigger isn’t always better *Building real alignment with vendors, partners, and team members *Creating community during company events (yes, there were food trucks!) What it means to operate with clarity in an uncertain market #RightHereRightNow…

1
Inside the Venetian: Reinventing Vegas Meetings and Filling 7,000 Rooms Every Day 12:44

3 days ago12:44

12:44

Recorded recently in Las Vegas, I caught up with Tony Yousfi, CMP , Chief Sales Officer at the iconic The Venetian Resort Las Vegas , for an energizing hashtag#NoVacancyNews conversation about what it takes to keep 7,000 suites full, 2.2 million square feet of space active, and 10,000-person events running seamlessly—week after week. 📍 Here’s what we covered: *How the Venetian transforms every four days for new guests and events *The billion-dollar renovation strategy—and why they’re only doing it during hashtag#LasVegas ’ “quiet” 98% occupancy months *How Tony’s team closes deals fast, even in a city running at near full capacity *What it really takes to lead and motivate the next generation of hospitality professionals *Why saying “yes” to failure can be the most effective teaching tool *Personal lessons on grit, growth, and taking your first-ever 15-day vacation at 50 💡 Whether you're a hospitality veteran or just hotel-curious, this one offers an inside look at what makes the Venetian tick. Special thanks to our advertiser: Actabl gives you the power to profit. Visit them at Actabl.com . hashtag#hospitalityleadership…

1
The Hidden Cost-Cutter Hotels Overlook Every Day 6:06

3 days ago6:06

6:06

Recorded on location in Ft. Worth, Texas, I chatted with Mark Kimber , Chief Revenue Officer at Fintech , spoke to hashtag#NoVacancyNews to uncover how this decades-old alcohol invoicing powerhouse is shaking things up in hospitality. If you manage hotel operations and are drowning in invoices, this conversation might just change the way you work. 🎙️ Here's what you'll hear in this episode: How hashtag#Fintech evolved from alcohol compliance to hospitality-wide invoice automation Why hoteliers are stuck with “garage sale” accounting outside of alcohol—and how to fix it How Fintech eliminates hours of manual entry by integrating with your ERP system (think Birchstreet, Coupa, and more) Real-time visibility into cash flow, invoice accuracy, and vendor compliance A proof-of-concept approach that lets you test the platform with just a few vendors ⏱️ Saving 5 minutes per invoice might not sound like much… until you multiply it across every vendor, every day. Fintech’s model is about efficiency, visibility, and letting your team focus on guests—not back-office chaos. 🎧 Tune in now and hear why this isn't just another tech pitch—it’s a serious opportunity to cut costs and streamline operations.…

1
951: Uplifted Leadership – The Secret to Engaged Teams with Ryan Minton 14:35

4 days ago14:35

14:35

🎙️ #NoVacancyNews’ Glenn Haussman sits down with Ryan Minton, bestselling author of Uplifted: The Remarkable Power of Positive Leadership on Frontline Teams , to talk about the game-changing impact of positivity in leadership. 🔹 What you’ll hear in this episode: How positive leadership transforms frontline teams and creates a thriving workplace Why employees don’t tolerate bad bosses anymore (and what leaders must do to keep top talent) The real ROI of uplifting leadership — how happier employees boost customer experience and the bottom line The invisible balloon analogy: How every interaction either inflates or deflates your team’s morale A wild customer service fail Ryan experienced last week—why outdated policies ruin brand loyalty 💡 Plus, Ryan shares practical advice for leaders, including how to empower teams through trust and avoid common pitfalls that drive employee disengagement. 🎧 But the book here: https://www.amazon.com/Uplifted-Remarkable-Positive-Leadership-Frontline-ebook/dp/B0FC6T8H7F/ref=sr_1_1?crid=1T9SHR7Z15C7W&dib=eyJ2IjoiMSJ9.SiJFLLHuXfOjXPOsHcHefhs8nG8RPW1Sj3uiPxVs6u3GjHj071QN20LucGBJIEps.QEuFYL15ejc4Q6TOXKsDPAMwfk25_jEVE6ez1v7yyXg&dib_tag=se&keywords=of+Uplifted%3A+The+Remarkable+Power+of+Positive+Leadership+on+Frontline+Teams&qid=1749554909&sprefix=of+uplifted+the+remarkable+power+of+positive+leadership+on+frontline+teams%2Caps%2C131&sr=8-1 🔹 Special thanks to our sponsor: Actabl gives you the power to profit—visit Actabl.com #novacancynews #leadershipsuccess 📍 Where to listen: Find Uplifted Leadership wherever you get your favorite podcasts!…

1
FNA 178: This Episode Will Flohr You 51:12

6 days ago51:12

51:12

Tim Flohr is an Associate Professor of Teaching at U of Memphis and the Co-founder & Managing Partner of HospitalityInternships.com . Tonight he risks it all by joining Glenn, Craig, and Producers Dave and Suzanne for some ‘innocent’ drinks and laughs to kick off the weekend. Plus, Glenn is on location in New Orleans.…

1
The Human Side of Hospitality: Stonebridge's CEO Smith on Tech, Talent & Transforming Hotel Culture 3:49

7 days ago3:49

3:49

Why do some hotel companies thrive while others struggle with retention, innovation, and guest satisfaction? In this episode of hashtag#NoVacancyNews , we talk with Rob Smith , CEO & President of Stonebridge Companies , who’s bringing humanity back to hospitality — without ignoring the power of technology. 🔑 Key Highlights: 👥 Why putting people first isn’t just good ethics—it’s smart business 🤖 How Stonebridge uses technology to enhance—not replace—human connection 💼 Rethinking workforce culture to increase retention and reduce burnout 📊 The power of real-time data to drive better decisions at every level 💡 What the next generation of hospitality leadership needs to know 🎯 How aligning purpose with profit creates a company guests and staff want to be part of Whether you lead a hotel team, invest in propertie s, or are just obsessed with where hospitality is headed, this episode is a must-listen. 🔗 Tune in now and hear how one of the industry’s top CEOs is building a people-powered future. hashtag#HospitalityLeadership…

1
NYU IHIF: From RevPAR to TRevPAR: Gauging What Really Drives Hotel Growth 5:07

8 days ago5:07

5:07

Hospitality is shifting—and Joseph Bojanowski , President of PM Hotel Group , joined hashtag#NoVacancyNews during the NYU IHIF to gauge what’s really happening in the hashtag#hotelindustry right now. ✔️ Tired of mixed signals from headlines? This episode brings clarity on: *Why focusing on actual trends over trending topics is essential for strategic planning *What PM Hotel Group is seeing with real-time travel demand and consumer behavior *How seasonality shifts and timing affected hotel comp sets in 2025 *Strong ADR growth trends despite softening fundamentals *Firsthand insights from the opening of Evo Tahoe City—where experience-driven travel is thriving *Why the hospitality economy might be untethered from the broader U.S. economy What it all means for investors, operators, and leaders looking to make their next big move 📈 It’s a sharp, real-world look at how to lead in uncertain times.…

1
NYU IHIF: Building an Extended Stay Future – With Concord’s Mark Laport 5:20

8 days ago5:20

5:20

What’s really happening with new hotel construction in today’s unpredictable climate? #NoVacancyNews sat down with Mark Laport, CEO of Concord Hospitality Enterprises , during NYU IHIF this week to discuss: • 🏗️ Why he’s bullish on launching #StudioRes , Marriott International ’s new extended-stay brand • 💰 The financial balancing act—dealing with skyrocketing costs and persistent labor issues • 🌍 What makes Concord’s approach different, and how they’re betting smart on the future • 🤝 Why relationships—especially in tough times—make or break your ability to grow If you're in hospitality development or operations, this one is essential. Mark delivers thoughtful insight without fluff, and yes, he still refuses to call himself a “big shot.” 🎧 Listen in for real-world strategies and forward-looking ideas.…

1
NYU IHIF: Profit Starts at the Property - Peregrine CEO on Getting Back to Basics 4:00

9 days ago4:00

4:00

Recorded this morning live at NYU IHIF , hashtag#NoVacancyNews sits down with Greg Kennealey , CEO of Peregrine Hospitality , to unpack the realities of operating, investing, and thriving in today’s uncertain hotel landscape. 📌 Highlights from this episode: How Peregrine focuses on what they can control — guests and employees — to drive long-term profitability Why “no cash registers at the corporate office” is more than a saying—it’s a strategy The truth about today’s slow transaction market (and why that might be an advantage) What disciplined hashtag#HotelInvestment and acquisitions look like in a market with low new development Strategies for identifying underperforming hotels and transforming them into high-performing assets The surprising reason Greg isn’t sleeping better heading into 2025 Special thanks to our sponsor Actabl – Actabl gives you the power to profit. 💻 Visit them at Actabl.com…

1
NYU IHIF: Zack Gharib on Culture, Capital & Creating the Future of Red Roof 7:48

9 days ago7:48

7:48

Recorded live at the NYU IHIF , hashtag#NoVacancyNews catches up with Zack Gharib , President of Red Roof , exactly one year after their first interview—this time with plenty to celebrate and unpack. 🔑 What You’ll Learn: How Zack’s first year at the helm shaped a renewed culture and a long-term growth strategy at Red Roof. The impact of new partnerships, including: Sojern : boosting guest experience and connectivity. HotelIQ by Intelligent Hospitality : transforming revenue management with smarter pricing and analytics. Bridge : enhancing access to capital for franchisees. Real talk on industry-wide pressures—labor, costs, litigation, insurance, and interest rates—and why collaboration across brands and associations is critical right now. A major win for diversity: Red Roof welcomed 30 new women owners in the past year through its She Inspires initiative. Why sales & marketing are now front and center after a tech-focused year—and how this dual approach is designed to drive profitability. 📺 Don’t miss this one—you’ll walk away smarter about the state of the industry and where it’s going next.…

1
NYU IHIF: Market Reality Check with Bruce Ford of Lodging Econometrics 7:41

9 days ago7:41

7:41

Is the hotel industry bouncing back—or just bouncing around? I caught up with Bruce Ford , SVP at Lodging Econometrics , during NYU IHIF , to tell hashtag#NoVacancyNews his razor-sharp perspective on where we really stand when it comes to hospitality investment, development, and demand. 🎧 Here’s why you’ll want to hit play: • Conference crowds are shrinking—what does that signal for the broader economy? • Owners are cutting back, but is that a sign of strength or stress? • Why “drive-to” travel might be your MVP this summer • Conversions are up—new builds, not so much • What brand consolidations really mean for the development landscape • The looming 2025 reckoning: why hard decisions can’t be delayed any longer 💡 Whether you're on the ops side or scouting your next big project, this episode is packed with no-nonsense insights and forward-looking trends that matter now. Special thanks to my advertiser, Actabl — Actabl gives you the power to profit. Visit them at Actabl.com…

1
950: The Last Dance? 1:00:11

16 days ago1:00:11

1:00:11

Today we're saying thanks to all our listeners and saying goodbye. To live shows, that is. Plenty more content coming starting next week, but we're switching up formats to make everyone's lives easier! It's been exhausting doing as many as five live shows a week for five years. Dang, that's a lot. :-)…

1
949: How Noble Invests in Hotels with Adi Bhoopathy 22:44

16 days ago22:44