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#128 - How to Use AI for Home Service Business Success

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Manage episode 423004575 series 2902088
Content provided by John Wilson. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by John Wilson or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In this episode of 'Owned and Operated,' Jack and John revisit their previous discussion on how to use and integrate AI into their home service business endeavors, analyzing its transformative impact over the past few months. They reflect into their experience with Avoca, an AI-driven call center software, and discuss its role in enhancing CSR coaching and overall call center efficiency. The hosts highlight initial successes seen in just a few weeks, the potential for field operations, and their aspirations for AI in marketing. The discussion also explores the broader implications of AI on business scalability and future industry trends. Tune in to hear about their journey, insights, and a special promo code for Avoca's services.
00:00 Introduction and AI in Home Services
01:35 Business Performance and Growth
12:47 Leveraging AI in Call Centers
23:32 Exciting AI Developments in Recent Months
24:18 The Future of AI in Home Services
25:13 AI's Impact on Marketing and Call Centers
26:26 Exploring Full AI Call Centers
28:20 Challenges and Adoption of AI in Call Centers
32:38 AI in the Field: Early Stages and Potential
39:10 Community Engagement and Resources

Episode Hosts: 🎤

Special Thanks to Avoca AI Coaching and Training

Looking to train your call center and technicians back on their calls? Get better performance today with the power of Avoca AI, as your staff learns their pain points and improves end-to-end. We have a special promo code available if you schedule now: ‘OWNED’. Click here to schedule your demo today.

Send us a Text Message.

Contact the Owned and Operated Plumbing, HVAC, and Electrical Growth podcast

Leave us a Review
More Ways To Connect

John Wilson, CEO of Wilson Companies
https://www.wilsonplumbingandheating.com
Jack Carr, CEO of Rapid HVAC
https://rapidhvactn.com

  continue reading

151 episodes

Artwork
iconShare
 
Manage episode 423004575 series 2902088
Content provided by John Wilson. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by John Wilson or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In this episode of 'Owned and Operated,' Jack and John revisit their previous discussion on how to use and integrate AI into their home service business endeavors, analyzing its transformative impact over the past few months. They reflect into their experience with Avoca, an AI-driven call center software, and discuss its role in enhancing CSR coaching and overall call center efficiency. The hosts highlight initial successes seen in just a few weeks, the potential for field operations, and their aspirations for AI in marketing. The discussion also explores the broader implications of AI on business scalability and future industry trends. Tune in to hear about their journey, insights, and a special promo code for Avoca's services.
00:00 Introduction and AI in Home Services
01:35 Business Performance and Growth
12:47 Leveraging AI in Call Centers
23:32 Exciting AI Developments in Recent Months
24:18 The Future of AI in Home Services
25:13 AI's Impact on Marketing and Call Centers
26:26 Exploring Full AI Call Centers
28:20 Challenges and Adoption of AI in Call Centers
32:38 AI in the Field: Early Stages and Potential
39:10 Community Engagement and Resources

Episode Hosts: 🎤

Special Thanks to Avoca AI Coaching and Training

Looking to train your call center and technicians back on their calls? Get better performance today with the power of Avoca AI, as your staff learns their pain points and improves end-to-end. We have a special promo code available if you schedule now: ‘OWNED’. Click here to schedule your demo today.

Send us a Text Message.

Contact the Owned and Operated Plumbing, HVAC, and Electrical Growth podcast

Leave us a Review
More Ways To Connect

John Wilson, CEO of Wilson Companies
https://www.wilsonplumbingandheating.com
Jack Carr, CEO of Rapid HVAC
https://rapidhvactn.com

  continue reading

151 episodes

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