46. Amanda Brisebois MD - Difficult Conversations and Conflict Resolution with Your Patients and Your Teams

Physicians On Purpose®️

Conflict can occur almost everywhere, whether it is in a medical setting or at home, and can have damaging effects if left unresolved. Developing effective communication skills with patients and healthcare teams is an important step towards mutual understanding and creating healthy working relationships.

This episode features Amanda (Dr. B) Brisebois MD, a Wellness and Executive Coach, General Internal Medicine and Palliative Medicine Specialist, Conflict Coach, Chronic Illness Coach, and International Keynote Speaker. She has undergone extensive training focused on conflict resolution, negotiation, mediation, equity, diversity, and inclusion.

Today, Dr. Brisebois shares some strategies that will help us navigate challenging situations and difficult conversations.

I started to realize how to ask proper questions and how to really get to know people. And all of a sudden that extended into my patients, my physician colleagues, and wow, what am I missing?

- Dr. Amanda Brisebois

Episode Highlights:

• (01:26) Dr. Brisebois’ backstory: Early career, training, physician coaching, and leadership.
• (06:40) Missing communication skills of doctors with their patients and team members
• (17:25) How to fit the application of communication strategies in a physician’s busy day
• (20:20) Setting boundaries in the healthcare setting - inappropriate and threatening situations
• (23:42) Taking a look at physician leadership and recognizing contributions
• (26:33) Vulnerability and authentic leadership: Tell your own burnout story first

Connect with Mandy (Dr. B) Brisebois:

Website: https://amandabriseboismd.com/

Linkedin: https://www.linkedin.com/in/amanda-briseboismd/

Facebook: https://www.facebook.com/amanda.brisebois.37

Twitter: https://twitter.com/amandabrisebois

Watch it on Youtube: https://youtu.be/5zDg6DDih00

Learn more about Dr. Dike and The Happy MD:

https://linktr.ee/dikedrummond

We would love to hear your feedback. Send us your review on Apple Podcasts/Itunes, or in other directories through this link:

https://www.podchaser.com/podcasts/physicians-on-purpose-1546320