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Top 3 Reasons Why Studios Lose Clients
Manage episode 448453525 series 2920789
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On this episode of The Pilates Business Podcast, host Seran Glanfield dives into the top three reasons why boutique fitness studios struggle with client retention — and they might not be what you expect! Seran explains how simple yet impactful shifts in communication, class quality, and progress tracking can make a huge difference in keeping clients loyal and engaged.
If you're ready to stop churn and build a stronger, more connected community of clients, this episode is a must-listen. Seran also offers practical solutions you can implement right away to boost retention and improve the client experience.
Tune in to learn:
- Why clear, consistent communication is your secret weapon for client retention
- How to help clients feel their progress, even if it takes time
- The "silent killer" of studio success and how to fix it
Seran Glanfield has over a decade of experience helping boutique fitness studios thrive, and her insights in this episode will help you elevate your business to the next level!
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Chapters
1. Reasons Clients Leave & Retention Strategies (00:00:00)
2. Improving Client Experience and Retention (00:14:48)
192 episodes
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