Ep 358: Delivery tech and out-of-home delivery

Postal Hub podcast

#Business #E-Commerce #Ian Kerr #Postal Hub

35:02

The healing power of fitness goes far beyond physical benefits—for today’s guest, it’s a form of self-expression and a celebration of what the body can do. In this episode, host Nora McInerny sits down with fitness personality Ivylis Rivera, who shares her deeply personal journey of navigating life with Chronic Migraine while holding onto her passion for movement. Ivylis opens up about the struggle of staying active while facing the fear of triggering a headache or migraine attack and the resilience it takes to keep pushing forward—a resilience that carried her through the challenging journey of finding a Chronic Migraine treatment plan that worked for her. Join Nora and Ivylis as they explore the concept of “soft living,” a philosophy Ivylis embraces—staying active, listening to your body, and building trust in oneself. Click here for Product Information, including Boxed Warning and Medication Guide, or visit https://abbv.ie/prescribing_info See omnystudio.com/listener for privacy information.…

about a year ago 22:33

MP3•Episode home

Milos Zlatkovic, Founder and CEO of Mily Technologies, and Hugh Craigie Halkett, CEO and Founder of StampFree, discuss major delivery trends for 2025.

Milos Zlatkovic covers:

Out of home delivery and cross-border ecommerce
InPost delivering cross-border
E-commerce growth in 2025, including very cheap cross-border purchases
Amazon Haul, Temu and Shein
Parcel lockers and last mile capacity
Developing dense out-of-home delivery networks
Cost of living and cheap delivery
Best practice in customer delivery notifications

Hugh Cragie Halkett covers:

Customer convenience in delivery
Artificial intelligence and delivery services
Parcel locker adoption in different markets
Royal Mail deploying parcel lockers in UK
Pricing mechanisms to encourage parcel locker usage
Standing out - and not becoming the "carrier of last resort"
Using technology to gain a competitive advantage

373 episodes

Postal Hub podcast

Ep 358: Delivery tech and out-of-home delivery

Postal Hub podcast

22 subscribers

published about a year ago

MP3•Episode home

Milos Zlatkovic, Founder and CEO of Mily Technologies, and Hugh Craigie Halkett, CEO and Founder of StampFree, discuss major delivery trends for 2025.

Milos Zlatkovic covers:

Out of home delivery and cross-border ecommerce
InPost delivering cross-border
E-commerce growth in 2025, including very cheap cross-border purchases
Amazon Haul, Temu and Shein
Parcel lockers and last mile capacity
Developing dense out-of-home delivery networks
Cost of living and cheap delivery
Best practice in customer delivery notifications

Hugh Cragie Halkett covers:

Customer convenience in delivery
Artificial intelligence and delivery services
Parcel locker adoption in different markets
Royal Mail deploying parcel lockers in UK
Pricing mechanisms to encourage parcel locker usage
Standing out - and not becoming the "carrier of last resort"
Using technology to gain a competitive advantage

373 episodes

#Business #E-Commerce #Ian Kerr #Postal Hub

All episodes

Postal Hub podcast

1
Ep 373: Postal Hub 10th anniversary (part 4) 23:15

5 days ago23:15

23:15

International postal expert Alan Barrie along with CEP-Research Chief Editor Paul Needham have their say on 10 years that have changed the delivery world. Alan Barrie discusses: Keeping letters profitable to avoid draining postal businesses of cash The e-commerce runaway train Data and the digitisation of the post Transformation in the last mile Growth in out-of-home parcel delivery Facilitating international e-commerce via data Paul Needham covers: Consumer behaviour changed by the pandemic Overall parcel volume growth trend in B2C and B2B International parcel flows and the growth in new lanes Fast growth in China and Asia Amazon's emergence challenging growth of traditional parcel carriers The profitability challenge Consolidation in the delivery sector Postal privatisation Diversification of last mile delivery options Sustainability Innovation and the impact on availability of labour…

Postal Hub podcast

1
Ep 372: Postal Hub 10th Anniversary (part 3) 23:37

14 days ago23:37

23:37

The third part of the 10-year anniversary series features Cathy Morrow Roberson, Managing Director at Logistics Trends and Insights, Mike Richmond VP Returns at Blue Yonder, and Mark Fallon President and CEO at the Berkshire Company. Cathy Morrow Roberson discusses: Competition in the last mile in the USA, and the death of the duopoly Retailers building out their own last mile delivery networks Role of gig workers in US last mile delivery Regional parcel carriers E-commerce returns, including returns policies and fraudulent returns Mike Richmond covers: Disruption in the last mile... and what has stayed the same Evolution of out-of-home e-commerce delivery Mark Fallon shares perspectives on: The post and print industry's perfect storm: print technology, Louis DeJoy's plan for the USPS, and impact on tariffs on print Previous review of the USPS in President Trump's first term, and current speculation on privatisation of the USPS…

Postal Hub podcast

1
Ep 371: Postal Hub 10th anniversary (part 2) 22:27

20 days ago22:27

22:27

The second part of the 10-year anniversary series features Achim Dünnwald, Group Area Managing Director for Central Europe at GLS Group, Kate Muth, Executive Director at IMAG, and Brody Buhler, CEO at Escher Group. Achim Dünnwald discusses: Drivers of B2C parcel volumes and the return to "normal" post-COVID-19 The growing emphasis on demands for flexibility over speed and reliability in parcel delivery. Role of out-of-home delivery in fulfilling customer needs Retailers such as Temu and Shein driving volume The role of AI in delivery Brody Buhler covers: Changes in how consumers buy online Inventory placement and fulfilment Competition in delivery - even from marketplaces and retailers - leading to fragmentation in the delivery market Importance of delivery speed to retailers How technology is changing the postal sector and last mile AI driving change in consumer interactions Kate Muth discusses: The evolution of Advance Electronic Data, including UPU initiatives Data, tariffs, de minimis, and the global exchange of data Demand for information on "what's in the box"…

Postal Hub podcast

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Ep 370: Postal Hub 10th anniversary (part 1) 23:38

28 days ago23:38

23:38

The Postal Hub Podcast is 10 years old! To mark this milestone, postal and delivery experts from around the world are sharing their perspectives on the last 10 years in the sector. The first part of the series features Holger Winklbauer, CEO at International Post Corporation, along with international postal and delivery experts Peter Somers and Derek Osborn Peter Somers discusses: Trends in e-commerce growth Postal operators transforming to focus on parcels Domestic vs cross-border parcels Covid upending the delivery landscape 20-minute delivery in UAE Competition in the last mile Response to declining letter volumes Customer delivery preferences in Middle East, including residential vs out-of-home Holger Winklbauer covers: Small parcels originating from China in the international postal system Demand for faster cross-border delivery Changing international rates and impact on parcel flows Role of consolidators, forwarders and airlines in cross-border e-commerce Getting warehouses closer to customers Online retailers taking logistics in-house Derek Osborn discusses: Change in the postal industry Managing the USO Culture change Predictions of postal doom Recognising the value of the post Repositioning the post…

Postal Hub podcast

1
Ep 369: Tech helping sorting centre operations 22:24

7 weeks ago22:24

22:24

Parcel volumes are fluctuating, there's downward pressure on parcel pricing, and staff retention is increasingly important in warehouses and sorting centres. Dirk Van Lammeren, Chief Commercial Officer at Prime Vision, shares how robotic sorting solutions enhance sorting centre operations. We cover: The major challenges facing sorting and warehousing Planning and organising challenges in warehouse operations Investment considerations when planning sorting centres Capacity and the pressure on pricing Striking a balance between investment and looking for efficiencies Growing industry focus on employee wellbeing Role of warehouse tech in attracting and retaining staff Shift from automating to reduce staff, to automating to help retain staff Example of technology improving working conditions for staff Robotic sorting - using autonomous machines to assist workers Fully autonomous vehicles requiring no navigational assistance Integrating robots with sorting systems (e.g. belts and chutes) How robotic sorting can help with flexibility and volume Improving throughput Flexibility of robotic sorting, including moving sites Worker safety in sorting centres How staff interact with their robotic co-workers…

Postal Hub podcast

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Ep 368: Post Luxembourg moves into B2B with Inflow 18:13

8 weeks ago18:13

18:13

Mario Treinen, Director Post Courrier and Logistics at Post Luxembourg and CEO of Inflow, talks about Post Luxembourg's big move into B2B parcels. Letter volume trends in Luxembourg Growth in B2C parcel volumes The B2B parcels opportunity Taking the B2C experience to B2B customers Inflow subsidiary coming out of its Michel Greco business Expanding beyond express B2B deliveries into transport and logistics The full range of Inflow services, including temperature-controlled delivery, warehousing, customs services, and more On-premises value added services for some customers How the B2B and B2C businesses interact Leveraging the postie network for selected B2B deliveries Cross-border B2B opportunities, including European next-day Managing mail rooms and other value added services…

Postal Hub podcast

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Ep 367: Reforming de minimis parcels in USA and Canada 26:19

9 weeks ago26:19

26:19

Kate Muth, Executive Director at IMAG, and Ellen McClain, Special Advisor to International Bridge and former deputy assistant secretary at Homeland Security, discuss reform of de minimis arrangements in the USA and Canada. Future Borders Coalition report on low value shipments History of de minimis in the USA Purpose and current rules for de minimis shipments Inbound de minimis volumes Concerns about illegal and illicit goods being imported using de minimis Benefits to consumers and some online sellers Weaknesses in the current de minimis system Areas that require reform, including poor data Collecting better advance data on cross-border shipments Using technology for pre-screening of goods prior to shipment Pre-clearance of goods Laws on fulfilling orders cross-border and eligibility for de minimis Would harmonisation on European regulations assist? Treatment of postal items vs courier items Missing data elements on cross-border shipments Difficulties in determining country of origin Compliance tools…

Postal Hub podcast

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Ep 366: M&A in the food delivery sector 21:31

10 weeks ago21:31

21:31

Professor John Colley from the Warwick Business School, discussing mergers and acquisitions in the food delivery sector. Just Eat Takeaway's acquisition of GrubHub, and the pandemic demand for home delivery Post-pandemic food delivery trends Sale of GrubHub and Just Eat Takeaway's acquisition by Prosus Immense demand for businesses in 2021 and early 2022 Timing of M&A activity Avoiding high prices in M&A Factors that inflated GrubHub's value Investors betting on industry consolidation Does size matter in M&A, and how big is big? Delivery companies being bought by private equity…

Postal Hub podcast

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Ep 365: UPS shifts from Amazon to B2B 18:16

11 weeks ago18:16

18:16

Cathy Morrow Roberson, founder and principal at Logistics Trends and Insights, analyses UPS’s recent shift from Amazon to B2B parcels. UPS reducing its Amazon volumes by 50% Current Amazon volumes and revenue for UPS Amazon taking parcel volumes in-house Cost in the UPS network SurePost and the USPS announcement that discounts would cease SurePost pricing and destination regions UPS profitable parcels, parcel pricing, and the competition Growing emphasis on B2B delivery at UPS, including pharmaceutical and healthcare Return to the office edicts and consumer delivery preferences Retailers taking control of their own parcel volumes, eg Walmart Spark…

Postal Hub podcast

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Ep 364: Food delivery through the post 18:56

13 weeks ago18:56

18:56

Jenn Morris from Ship Happens joins us to analyse the opportunities for postal operators in food delivery. Understanding the current food distribution network set-up Opportunities in semi-perishable food delivery Refrigerated and temperature-controlled transport Food products already being distributed via the post Temperature ranges and compatibility in transport The direct-to-consumer opportunity Specifications for shipping food items Practicalities of food delivery. including doorstep delivery, temperature monitoring Sailing schedules for food pickup and delivery, and implications for pricing Optimising space in refrigerated vehicles Setting up a pilot programme for food delivery First steps for a post setting up food delivery concept…

Postal Hub podcast

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Ep 363: Changes to letter delivery in Norway 22:05

14 weeks ago22:05

22:05

Mindaugas Cerpickis, Director at Copenhagen Economics, analyses proposed changes to the universal service obligation in Norway. Background to USO reform proposals Posten's current USO, including delivery standards Alternate day letter delivery Out-of-home delivery for letters Electronic notification for letter delivery Option for weekly residential letter delivery Anticipated savings in last mile letter delivery Exceptions to proposed letter delivery changes Ensuring access to the letter service for vulnerable users Managing over-the-counter letter delivery Options for delivering letters with parcels Electronic notifications options Consultation process and timeframe European Postal Directive…

Postal Hub podcast

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Ep 362: Beyond the streetmap - route planning with Greenplan 28:07

15 weeks ago28:07

28:07

Greenplan CEO Dr Clemens Beckmann takes us beyond the streetmap to the cutting edge of route planning. The problems that route planning solves Driver satisfaction with route planning How the time of day influences route planning Going beyond the street map: incorporating driver expertise Swapping parcels at the edge of delivery routes Overlapping delivery routes and load balancing Mixing letters and parcels Understanding minimum density of delivery points Calculating costs per parcel Greenplan's "Happy Nucleolus” methodology Calculating the optimum letter/parcel mix Emissions reporting Avoiding emissions through route planning Ensuring quality of data Advantages of Greenplan's route planning system…

Postal Hub podcast

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Ep 361: Venipak CEO on delivery and e-commerce in the Baltics 19:00

16 weeks ago19:00

19:00

Andrius Ladauskas, CEO of Venipak, discusses e-commerce and parcel delivery trends in the Baltics. Venipak company profile and competitive environment in the Baltics Pan-Baltic parcel locker network Comparing shopping patterns in Estonia, Lithuania and Latvia Challenges and opportunities with Chinese and European e-commerce businesses Importance of price in e-commerce volumes Parcel trends during peak season Delivery preferences across the Baltics Impact of pandemic on delivery preferences E-commerce payment preferences…

Postal Hub podcast

1
Ep 360: Royal Mail's challenges and opportunities 29:53

17 weeks ago29:53

29:53

Michael Anderson, global delivery and e-commerce expert, discusses Royal Mail's challenges and opportunities in the context of the UK delivery scene. Exploiting delivery density and minimising dead time Decline in letter volumes and increase in delivery points Letter pricing Opportunities in boxable packets Delivery networks and collection network Digital proof of delivery Unwillingness of UK government to tackle the USO issue Change of ownership and possibility of USO reform Royal Mail's proposal to change the USO Overview of UK parcel delivery market Value segment, premium segment, and express segment Out-of-home delivery network, including parcel lockers Royal Mail's home delivery advantage Relationship with CWU (union) and making the most of the workforce premium Product mix and profitability Capability to harvest renewable energy Should the Royal Mail and Parcelforce brands be kept separate?…

Postal Hub podcast

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Ep 359: China's cross-border e-commerce boom 17:19

18 weeks ago17:19

17:19

Jakub Rymkiewicz, Market Research Manager at the IPC (International Post Corporation) discusses some of the key findings from the Cross-border E-commerce Shopper Survey 2024: How IPC collects the survey data, and the focus on delivery Growth in cross-border e-commerce from China Temu and other retailers - such as Shein and Amazon - fuelling growth in cross-border e-commerce Faster delivery speed Low value parcels Consumer expectations on delivery speed as they relate to product category or consumer segment Is fast delivery important? Customs payments Delivery preferences (locations) Free delivery E-commerce returns, including returns policies…

Postal Hub podcast

1
Ep 358: Delivery tech and out-of-home delivery 22:33

23 weeks ago22:33

22:33

Milos Zlatkovic, Founder and CEO of Mily Technologies, and Hugh Craigie Halkett, CEO and Founder of StampFree, discuss major delivery trends for 2025. Milos Zlatkovic covers: Out of home delivery and cross-border ecommerce InPost delivering cross-border E-commerce growth in 2025, including very cheap cross-border purchases Amazon Haul, Temu and Shein Parcel lockers and last mile capacity Developing dense out-of-home delivery networks Cost of living and cheap delivery Best practice in customer delivery notifications Hugh Cragie Halkett covers: Customer convenience in delivery Artificial intelligence and delivery services Parcel locker adoption in different markets Royal Mail deploying parcel lockers in UK Pricing mechanisms to encourage parcel locker usage Standing out - and not becoming the "carrier of last resort" Using technology to gain a competitive advantage…

Postal Hub podcast

1
Ep 357: Electrifying Falkenklev Logistik's delivery fleet 19:05

24 weeks ago19:05

19:05

Victor Falkenklev, CEO of Falkenklev Logistik, shares his experiences electrifying Falkenklev Logistik's delivery fleet. The history of Falkenklev Logistik, including its partnership with DHL Setting up a solar energy park and using the energy to power the delivery fleet Building a charging station for heavy electric trucks DHL supporting procurement of electric vehicles Roadmap for fully electrifying Falkenklev's delivery fleet Driver feedback on electric vehicles Real-world learnings from delivering in cold climate Vision to power electric trucks from self-made electricity DHL's ambitions to reduce delivery emissions Low emission zones Government policy on fuel prices Important first steps for electrifying delivery fleets Corporate sustainability reporting Benefits of early adoption of electric vehicles in delivery…

Postal Hub podcast

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Ep 356: Ethical delivery with So.De 10:59

25 weeks ago10:59

10:59

Elia Cipelletti, Logistics Operations Manager at cargo bike delivery firm So.De explains the company’s origins and mission. The inspiration behind the creation of So.De Rider welfare and environmental concerns Why So.De uses a cargo bike fleet Plans for consolidation in Milan and future domestic expansion Milk route runs and point-to-point delivery Courier engagement model So.De’s involvement with the Code Zero project and with IKEA…

Postal Hub podcast

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Ep 355: USPS under Trump 29:28

26 weeks ago29:28

29:28

Mark Fallon, President and CEO of The Berkshire Company, discusses what the next Trump Presidency might mean for the US Postal Service. The governing structure of the USPS and the role of the President and US Congress USPS Office of Inspector General Postal Regulatory Commission, and the Chair of the PRC Funding of the PRC USPS Board of Governors and its new Chair US Congress and the Committees that oversee the USPS USO for letters and post offices Postal reform legislation Tariffs on goods imported into the USA…

Postal Hub podcast

1
Ep 354: Geopost's new e-commerce discovery platform Singular 12:25

27 weeks ago12:25

12:25

Guillaume Guersing, Head of Consumer Services, Geopost, explains Geopost's new e-commerce discovery platform, Singular. Showcasing SMEs on the Singular website Selecting local merchants in lifestyle categories Expanding Geopost's services to SMEs Why Singular is a discovery platform, not a marketplace Growth in e-commerce after Singular's launch How Singular differs in Italy, Spain and Croatia…

Postal Hub podcast

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Ep 353: Changes to cross-border parcels with Kate Muth (IMAG) 17:04

28 weeks ago17:04

17:04

Kate Muth, Executive Director at the International Mailers Advisory Group (IMAG), discusses changes that will impact cross-border parcels around the world. Changes to de minimis rules for international shipments to the USA Collecting better data on cross-border parcels Excluding certain goods from US de minimis rules Potential penalties and fees on de minimis shipments How any changes might be made and then implemented Chinese retailers taking up nearshoring Other nations announcing changes affecting imports and e-commerce…

Postal Hub podcast

1
Ep 352: First and last mile strategy with Royal Mail 14:58

30 weeks ago14:58

14:58

Alistair Cochrane, Chief Operating Officer at Royal Mail, and Ricky McAulay, UK Operations Director at Royal Mail, discuss first and last mile strategy, including: Changes at Royal Mail after the 2022 industrial dispute Removing domestic air freight and moving to road or rail Restructuring costs in the business, including labour rates Restoring relationships and confidence with stakeholders and customers Reform to Universal Service Obligation Strategic importance of Royal Mail's new Super Hub Reasons for locating the Super Hub in the Midlands Automation, efficiency, and competitiveness Diversifying Royal Mail's last mile delivery offering Relationship with Post Office Ltd for delivery Partnering with third-party PUDO networks Parcel lockers Challenges of delivering letters and parcels to remote areas Importance of getting pricing right…

Postal Hub podcast

1
Ep 351: Optimising out-of-home delivery with Mily Technologies 22:50

32 weeks ago22:50

22:50

Milos Zlatkovic, Founder and CEO at Mily Technologies, discusses optimising out-of-home delivery networks. Convenience leads to consumer adoption of lockers Proximity and parcel hold time in lockers Consumer preference to collect parcels close to home Coverage and density of out-of-home delivery in residential areas Managing risks in setting up an out-of-home delivery network Co-ordinating multiple internal stakeholders to increase likelihood of success Managing capacity in parcel lockers and PUDO points Sharing capacity with other carriers at PUDO points Finding the "sweet spot" of parcel volumes at PUDOs Improving coverage and capacity Integrating parcel lockers and PUDOs The role of returns in out-of-home networks Driving delivery efficiencies with out-of-home Assistance at various stages of setting up and optimising out-of-home networks Enabling internal collaboration via technology…

Postal Hub podcast

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Ep 350: Geopost B2B e-commerce research 19:06

34 weeks ago19:06

19:06

Geopost has published its first 2B Recipient Barometer, which shows the growing importance of delivery to business success. Carmen Cureu, Group Market Research Director at Geopost, shares some insights from the research: Comparing B2B and B2C e-shoppers Surveying large corporates and SMEs Why delivery is crucial to business success Businesses' delivery expectations Importance of meeting commitments in delivery Solving delivery issues quickly Helping businesses track their deliveries Flexible delivery Improved customer service processes Delivery prediction and delivery slots Driver experience and expertise How businesses use delivery data…

Postal Hub podcast

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Ep 349: Costing for pricing - making money when margins are tight 21:06

36 weeks ago21:06

21:06

André Pharand, strategic advisor to Open Pricer, and Nicolas Nemorin, Head of Customer Success Management at Open Pricer, explain how to increase the profitability of parcels by using better costing to improve pricing. Postal and parcel operators not having good visibility of their costs Winning the parcel pricing wars The connection between costing and pricing The need to validate profitability in parcels Why costs and profitability is everybody’s business Getting better granularity on costs Case studies of a post and express carrier showing what can be achieved with improved cost models De-averaging perception of costs Identifying unprofitable lanes and zones Making better decisions with existing customer base - including finding customers with hidden costs Reshaping base prices and discount policies What is holding carriers back from improving their cost models? Competing strategic priorities in the parcel and parcel industry How difficult is it to improve a cost model? Automating cost models Leveraging capacity utilisation data…

Postal Hub podcast

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Ep 348: Changing the UAE last mile with 7X and Emirates Post 22:52

45 weeks ago22:52

22:52

Abdulla Mohammed Alashram, Group CEO of 7X, discusses the transformation of the Emirates Post Group into a new enterprise. The strategy that drove the transformation and rebrand of Emirates Post Group to 7X The significance of the number seven and the letter X 7X's subsidiaries Emirates Post, EMX courier and parcels, Fintx, and EDC electronic document centre Technology underpinning the new group-wide strategy Digitising Emirates Post services Making EMX the carrier of choice in the UAE Fintx financial services, including realtime remittances EDC enabling customers to travel a digitisation journey Technology driving changes in customers' delivery needs Plans to grow delivery options, including out-of-home delivery Understanding consumers' delivery preferences Why EMX has been launched as a separate delivery entity, including cross-border growth Integrating delivery services into a central app Growth strategies, including mergers and acquisitions Visions for the future 2025 UPU Congress…

Postal Hub podcast

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Ep 347: Gaining an advantage in the last mile 28:00

52 weeks ago28:00

28:00

Alan Barrie, delivery sector expert and Chair of Stamp Free, discusses research into delivery sector trends. Research commissioned by Stamp Free into postal and parcel trends Competition for market share Dynamism of the UK delivery market, with traditional and alternative carriers The growth and scale fuelling competition in the last mile Structural issues creating issues for established delivery companies Getting close to consumers Transformation of the delivery sector Three key aspects of out-of-home delivery: customer convenience, sustainability and business efficiency The potential impact of digitalisation on the delivery sector How data helped cross-border delivery Getting data right for C2C delivery The label - physical representation of data The Stamp Free concept How Stamp Free works in practice Data capture at source Stamp Free and parcel lockers Going beyond replacing stamps and creating a pre-validated physical delivery item Simplifying parcel assessment and drop-off for consumers and delivery drivers…

Postal Hub podcast

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Ep 346: Green delivery's attitude-behaviour gap 16:03

1 year ago16:03

16:03

Kathleen Cauwelier, PhD Researcher at Mobilise VUB, discusses her recent research on the green delivery attitude-behaviour gap, including consumers’ willingness to select "green" delivery options. How consumers say they want to behave and how they actually act Defining the attitude-behaviour gap Survey understanding consumers’ delivery preferences and habits Identifying groups of consumers with common attitudes towards green delivery, including the careless consumer, and ignorant consumers Education of consumers so they can understand environmental impact of their delivery choices Consumers’ willingness to pay for greener delivery options What should the delivery sector do next to help consumers make greener delivery decisions? Difference in actual consumer behaviour relating to green delivery across different clusters of consumers…

Postal Hub podcast

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Ep 345: How restaurant delivery compares to parcel delivery 25:03

1 year ago25:03

25:03

Restaurant delivery expert Peter Backman - the brains behind thedelivery.world and The Delivery Prophets - discusses the differences and similarities between food delivery and parcel delivery. The difference between restaurant delivery and grocery delivery Why restaurant delivery is not a new thing Technology and delivery aggregators changing restaurant delivery Importance of timeliness to restaurant delivery Delivery problems in meal delivery How delivery aggregators are using tech to upend restaurant delivery Ability to plan last mile deliveries Batching of orders Timeliness of meal delivery La Poste delivering meals, and planned meal delivery Consumers tracking orders and deliveries Delivery pricing and menu pricing Restaurant delivery companies struggling to make a profit Fees, food prices, up-selling, and other ways to fund delivery Delivery costs and impact on restaurant profitability…

Postal Hub podcast

1
Ep 344: bpost's carbon calculator for parcel delivery emissions 15:51

1 year ago15:51