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Profound - Dr. Deming - Episode 16 - Dennis Schlagheck - Hawthorne Works
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Dennis Schlagheck is the author of a book about Hawthorne Works ( https://bit.ly/37UGQoH ). We discuss all things related to the Western Electric Hawthorne factory. For those Deming geeks, this is where Dr. Deming spent two summers interning while he was in college. It's also where Walter Shewhart invented Statistical Process Control. Hawthorne was sort of like a modern-day Apple or Xerox PARC. You also had the Hawthorn Studies (famous Hawthorne Effect) coming out of thier in the 1920s. Dennis and I have had a great conversation about work, life, and, community at the factory from the early 1900s. This is a fantastic interview.
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