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148. Managing Virtual Assistants (VA's)
Manage episode 429546216 series 3248307
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Today, we’re discussing how we manage our team, including seven members from the Philippines who are crucial to our operations. We’ll cover strategies for building a strong team culture, whether our team members work remotely or locally. Managing a virtual team requires continual adaptation and growth, which we’ve learned through hands-on and remote roles.
We’ll also talk about the ethical and economic aspects of hiring abroad versus locally. Our virtual team handles most tasks remotely, except for those that require physical presence. When hiring virtual assistants, we use platforms like Facebook groups for job listings, interviews, and trials.
Training is crucial, with clear job descriptions, SOPs, and regular communication via tools like Slack. Meetings are essential for team unity, even online, where we discuss tasks and accomplishments. Tools like TimeDoctor or Hubstaff help track work hours and ensure accountability. Building a strong team culture involves regular communication through platforms like Slack or CRM systems. Daily “pulse meetings” (team meetings) are vital for keeping the team aligned and maintaining productivity and culture.
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