It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Content provided by PwC UK. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by PwC UK or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
We’re living in an era of transformation of our public services. The demands of an ageing population, the growing potential of digital to engage citizens in new ways, and continued public spending restraint are reshaping the public sector. Our monthly podcast with Nick C Jones, Director of our Public Sector Research Centre, explores the latest issues facing public sector organisations.
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5 episodes
Mark all (un)played …
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Manage series 1198150
Content provided by PwC UK. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by PwC UK or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
We’re living in an era of transformation of our public services. The demands of an ageing population, the growing potential of digital to engage citizens in new ways, and continued public spending restraint are reshaping the public sector. Our monthly podcast with Nick C Jones, Director of our Public Sector Research Centre, explores the latest issues facing public sector organisations.
…
continue reading
5 episodes
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