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Special Feature: Can we keep our patients safe? Asking an expert the tough questions with Craig Clapper (38 mins)
Manage episode 405408302 series 3384380
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This Healthcare Quality Week, I had the honor of sitting down with esteemed High Reliability Organizing (HRO) expert Craig Clapper to discuss my toughest questions about patient safety and quality improvement. He has a background in nuclear engineering and an emphasis in good humor, resulting in a conversation that was both compassionate and thought-provoking. This feature-length episode covers the human side of high reliability, the number of rodent hairs acceptable in a jar of peanut butter, and a practical approach to barriers in data collection and process adoption.
Key Points:
-Compassionate outcomes and HIPAA
-The future of patient safety
-Configuration control and change management
References:
-Reliability 4 Life: https://reliability4life.com/r4l-home/r4l-latest-updates/.
-Craig Clapper PE, Founder and Chief Knowledge Officer at Reliability 4 Life: https://linkedin.com/craig-clapper-pe-701159145.
-Clapper, C.; Merlino, J.; Stockmeier, C. (2018). Zero Harm: How to Achieve Patient and Workforce Safety in Healthcare. McGraw Hill Education.
For more information, visit PorterQI.com, or email Q4Us@porterqi.com.
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