Virtual Healthcare Office: Eduflation & Proving Our Worth (19 mins)

Quality for the Rest of Us

Have you noticed that physicians are doing a lot more clerical work these days, staying late to answer email and sit on the phone? Does your organization require a graduate degree for simple data entry jobs? Today's episode talks about Eduflation, the cost of down-skilling our experts, and ways to measure and prove our value to an organization.
Key Points:
-What is Eduflation?
-Dependable yet flexible
-Measuring value
References:
-Allen, David (2002). Getting Things Done: The Art of Stress-Free Productivity. Penguin Books.
-Clapper, C.; Merlino, J.; Stockmeier, C. (2018). Zero Harm: How to Achieve Patient and Workforce Safety in Healthcare. McGraw Hill Education.
-Statista Research Department (2023). Percentage of the U.S. population who have completed four years of college or more from 1940 to 2022, by gender. Education and Science. https://www.statista.com/statistics/184272/educational-attainment-of-college-diploma-or-higher-by-gender.
-Mishel, L, Kandra, J. (Aug. 10, 2021). CEO pay has skyrocketed 1,322% sincec 1978. Economic Policy Institute. https://www.epi.org/publication/ceo-pay-in-2020.
-Fowler, G. (Aug. 7, 2023). AI is acting 'pro-anorexia' and tech companies aren't stopping it. The Washington Post. https://www.washingtonpost.com/technology/2023/08/07/ai-eating-disorders-thinspo-anorexia-bulimia.
-Atillah, Imane El (Mar. 31, 2023). Man ends his life after an AI chatbot "encouraged' him to sacrifice himself to stop climate change. Euronews. https://www.euronews.com/next/2023/03/31/man-ends-his-life-after-an-ai-chatbot-encouraged-him-to-sacrifice-himself-to-stop-climate-.
-Saraswathula, A.; Merck, S. (2023). The Volume and Cost of Quality Metric Reporting. JAMA,329(21): 1840-1847. Doi: 10.1001/jama.2023.7271.

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