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Content provided by Office of Rail and Road and Office of Rail. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Office of Rail and Road and Office of Rail or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
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Episode 22: Rail Passenger Experience - targeting improvements

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Manage episode 402515049 series 2840293
Content provided by Office of Rail and Road and Office of Rail. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Office of Rail and Road and Office of Rail or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this podcast Jacqui Russell, the head of our Consumer team, and Matt Westlake, who leads on accessibility matters, will both provide an insight into the recent work of their team who review the many aspects of the rail passenger experience. They also look ahead to a busy 2024.
And Dr Ralitsa Hiteva talks about the value of her involvement with ORR's Consumer Expert Panel.

  continue reading

23 episodes

Artwork
iconShare
 
Manage episode 402515049 series 2840293
Content provided by Office of Rail and Road and Office of Rail. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Office of Rail and Road and Office of Rail or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this podcast Jacqui Russell, the head of our Consumer team, and Matt Westlake, who leads on accessibility matters, will both provide an insight into the recent work of their team who review the many aspects of the rail passenger experience. They also look ahead to a busy 2024.
And Dr Ralitsa Hiteva talks about the value of her involvement with ORR's Consumer Expert Panel.

  continue reading

23 episodes

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