Reimagining CX in financial services
Mark all (un)played …
Series home•Feed
Manage series 2924033
Content provided by Ratio:FS. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ratio:FS or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
A podcast which explores the challenges incumbent financial service brands face when looking to deliver a customer experience which is comparable if not better than the experiences provided by the launch of challenger brands. Each episode will involve a deep dive interview with client-side marketers and industry experts. And will explore a different aspect of what goes on behind the scenes when looking to deliver a great digital experience such as design, marketing, UX, technology, data, processes, culture and people management and how each works in tandem.This podcast is for anyone working in financial services who are looking for expert advice and practical insights from their industry peers.
…
continue reading
11 episodes