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Purposeful design: creating a better user experience for citizens
Manage episode 330201696 series 2695368
In episode no. 79, guests Simon Goodrich, Co-founder and Luke Thomas, senior legal designer, Portable cover:
- Portable’s work and its founders’ motivation to do the work it does;
- Simon’s journey from community radio and running a film festival to his current work;
- What prompted Portable’s foray into justice issues and how design and technology can leverage high value tasks and have impact;
- Specific justice projects including with family violence, young people, wage theft issues and Amica;
- Luke shares his daily activities of a legal designer;
- The stage of the design process that both Luke and Simon think is most critical;
- What Luke has learned from working on numerous projects;
- Why Simon thinks constraints are good, and tips on navigating them;
- How to determine whether an organisation will succeed with a design project;
- Simon’s creative ways to get around resourcing constraints to make a project happen;
- Whether online information, advice or dispute resolution will make the most difference;
- Broader actions that are required to improve people’s experience of the law;
- Tips for effective multidisciplinary collaboration;
- Approaches that lead to better design outcomes;
- The one thing they want you to know about Portable; and
- Simon and Luke’s definition of legal innovation!
Proudly sponsored by Neota Logic
Links:
Andrea Perry-Petersen – LinkedIn - Twitter @winkiepp – andreaperrypetersen.com.au
Twitter - @ReimaginingJ
Facebook – Reimagining Justice group
91 episodes
Manage episode 330201696 series 2695368
In episode no. 79, guests Simon Goodrich, Co-founder and Luke Thomas, senior legal designer, Portable cover:
- Portable’s work and its founders’ motivation to do the work it does;
- Simon’s journey from community radio and running a film festival to his current work;
- What prompted Portable’s foray into justice issues and how design and technology can leverage high value tasks and have impact;
- Specific justice projects including with family violence, young people, wage theft issues and Amica;
- Luke shares his daily activities of a legal designer;
- The stage of the design process that both Luke and Simon think is most critical;
- What Luke has learned from working on numerous projects;
- Why Simon thinks constraints are good, and tips on navigating them;
- How to determine whether an organisation will succeed with a design project;
- Simon’s creative ways to get around resourcing constraints to make a project happen;
- Whether online information, advice or dispute resolution will make the most difference;
- Broader actions that are required to improve people’s experience of the law;
- Tips for effective multidisciplinary collaboration;
- Approaches that lead to better design outcomes;
- The one thing they want you to know about Portable; and
- Simon and Luke’s definition of legal innovation!
Proudly sponsored by Neota Logic
Links:
Andrea Perry-Petersen – LinkedIn - Twitter @winkiepp – andreaperrypetersen.com.au
Twitter - @ReimaginingJ
Facebook – Reimagining Justice group
91 episodes
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