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Key Tips for Restaurants Managing Their Online Reviews (Ep 175)
Manage episode 415576877 series 2084647
Content provided by Running Restaurants Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Running Restaurants Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Jaime Oikle of RunningRestaurants.com gets with Yelp's Small Business Expert Emily Washcovick in this episode of the podcast to talk all about restaurants and online reviews. As Yelp’s Small Business Expert, Emily is in the unique position of having spoken with thousands of restaurant owners about the challenges they face and strategies they employ to overcome them – not to mention discuss their perspectives on online reviews, both good and bad. She demystifies online reviews and shares info to empower restaurant owners to leverage reviews for marketing and customer service transparency. Emily talks about taking an active role regarding online reputation so business owners can foster deeper connections with customers. “Don’t fear the review” is her mantra – by not engaging with reviews, businesses are missing out on an incredible opportunity. Emily is absolutely fantastic in this episode! Don't miss it! Find out more at https://business.yelp.com & https://www.runningrestaurants.com.
248 episodes
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Manage episode 415576877 series 2084647
Content provided by Running Restaurants Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Running Restaurants Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Jaime Oikle of RunningRestaurants.com gets with Yelp's Small Business Expert Emily Washcovick in this episode of the podcast to talk all about restaurants and online reviews. As Yelp’s Small Business Expert, Emily is in the unique position of having spoken with thousands of restaurant owners about the challenges they face and strategies they employ to overcome them – not to mention discuss their perspectives on online reviews, both good and bad. She demystifies online reviews and shares info to empower restaurant owners to leverage reviews for marketing and customer service transparency. Emily talks about taking an active role regarding online reputation so business owners can foster deeper connections with customers. “Don’t fear the review” is her mantra – by not engaging with reviews, businesses are missing out on an incredible opportunity. Emily is absolutely fantastic in this episode! Don't miss it! Find out more at https://business.yelp.com & https://www.runningrestaurants.com.
248 episodes
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Similar to Running Restaurants
Wharton faculty and industry leaders discuss their latest research, books, and relevant business topics. Hosted on Acast. See acast.com/privacy for more information.
…
continue reading
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…
continue reading
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continue reading
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1
Wholesaling Inc with Brent Daniels
Find distressed properties for pennies on the dollar and turn them for huge profits!
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…
continue reading
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continue reading
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continue reading
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