Wharton faculty and industry leaders discuss their latest research, books, and relevant business topics. Hosted on Acast. See acast.com/privacy for more information.
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Content provided by Running Restaurants Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Running Restaurants Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
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The Surprise Way To Drive Sales & Profits At Your Restaurant With Zack Oates (Ep 201)
Manage episode 415576851 series 2084647
Content provided by Running Restaurants Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Running Restaurants Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Join Jaime Oikle from RunningRestaurants.com as he speaks with Zack Oates, the Founder and CEO of Ovation. Zack's energy, enthusiasm, and passion are off the charts in this episode. So, what's the answer to the question posed, "What is the surprise way to drive sales and profits for restaurants?" It all starts with FEEDBACK says Zack.
Listen in as we dig deep into:
● Why making it easy for customers to give feedback is so important
● How to turn 5-star feedback into more positive reviews and engagement
● How to turn negative feedback around quickly and easily
● How using customer feedback to find areas of retraining can make a big impact
● Why having a system to manage bad experiences can be critical
● Why getting off-premise (actually all) orders accurate and correct is a big deal
● How to think about your customers to make your restaurant more profitable and successful
● The three levels of customer loyalty: convenience, consistency, and connection.
● and more...
Be sure to check out the episode. Find out more at https://www.ovationup.com and https://www.runningrestaurants.com.
248 episodes
Share
Manage episode 415576851 series 2084647
Content provided by Running Restaurants Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Running Restaurants Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Join Jaime Oikle from RunningRestaurants.com as he speaks with Zack Oates, the Founder and CEO of Ovation. Zack's energy, enthusiasm, and passion are off the charts in this episode. So, what's the answer to the question posed, "What is the surprise way to drive sales and profits for restaurants?" It all starts with FEEDBACK says Zack.
Listen in as we dig deep into:
● Why making it easy for customers to give feedback is so important
● How to turn 5-star feedback into more positive reviews and engagement
● How to turn negative feedback around quickly and easily
● How using customer feedback to find areas of retraining can make a big impact
● Why having a system to manage bad experiences can be critical
● Why getting off-premise (actually all) orders accurate and correct is a big deal
● How to think about your customers to make your restaurant more profitable and successful
● The three levels of customer loyalty: convenience, consistency, and connection.
● and more...
Be sure to check out the episode. Find out more at https://www.ovationup.com and https://www.runningrestaurants.com.
248 episodes
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Similar to Running Restaurants
Wharton faculty and industry leaders discuss their latest research, books, and relevant business topics. Hosted on Acast. See acast.com/privacy for more information.
…
continue reading
A bootstrappers podcast for founders, entrepreneurs, visionaries and dreamers who are building businesses from the ground up without the taking on debt or selling equity. Here we cover marketing, sales, organization and mindset issues that matter to you
…
continue reading
Call them changemakers. Call them rule breakers. We call them Redefiners. And in this provocative podcast, we explore how daring leaders from across industries and around the globe are redefining their organizations—and themselves—to create extraordinary impact in today’s rapidly changing world. In each episode, Russell Reynolds Associates Leadership Advisor Hoda Tahoun and former CEO Clarke Murphy host engaging, purposeful conversations with leaders in and out of the business world who shar ...
…
continue reading
Each weekday, Marketplace’s Kai Ryssdal and Kimberly Adams make today make sense. Along with our supersmart listeners, we break down happenings in tech, the economy and culture. Every Tuesday we bring on a guest to dive deeper into one important topic. Because none of us is as smart as all of us.
…
continue reading
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…
continue reading
1
Wholesaling Inc with Brent Daniels
Find distressed properties for pennies on the dollar and turn them for huge profits!
Let’s face it, Real estate education has lost the script. Everybody “claims” to have the secret sauce. They get you to sign up, get you to bite on a “magic” formula, but there’s no real tools to get there. There’s so much talk, no practical steps. It’s not instructional, it’s hype. The ideas aren’t focused on your success, it’s focused on theirs. Well, it doesn’t have to be that way. If you’ve been searching for a way to escape the rat race and achieve true financial freedom wholesaling real ...
…
continue reading
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…
continue reading
The fun email marketing podcast. Sell more of your online courses, grow your membership and bring in more coaching clients with email marketing that doesn't stink. Sound good? Then join your fellow Email Marketing Heroes for your weekly dose of fun, practical, yet brutally honest email marketing advice. You can listen in to a piping hot, fresh episode every 'Email Marketing Wednesday' or if you prefer learning with your eyes instead of your ears, we turn each episode into a full written blog ...
…
continue reading
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continue reading
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