Managing The Noise And Easing The Mental Load | Matt Bennett

Managing the noise and easing the mental load | Matt Bennett | TDSU Ep. 30

23d ago 13:31

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Matt Bennett of Ritten.io spends much of his day thinking about mental health. He comes onto the show to pose some questions about how to optimize it while working in customer success.

Timestamps:

00:00:00 - Managing the noise and easing the mental load

00:01:40 - Challenges of customer success in a growing company

00:03:00 - Scaling the organization

00:04:17 - Communication challenges in remote work

00:05:41 - Managing urgency versus value

00:07:22 - Auditing your signals and staying focused

00:08:54 - The dreaded Slack notification

00:10:20 - Narrowing the aperture

00:11:39 - Finding balance and giving yourself grace

00:13:10 - Like, comment, and subscribe!

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🤝 Connect with the hosts:

Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung

JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/

Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/

👋 Connect with Matt Bennett:

Matt's LinkedIn: https://www.linkedin.com/in/mh-bennett/

74 episodes