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Generative AI at ServiceNow with Mark Hopper

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Content provided by ServiceNow Community and ServiceNow Community Podcasts. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by ServiceNow Community and ServiceNow Community Podcasts or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this episode of TechBytes, Mark Hopper from the platform product team talks about generative AI at ServiceNow (Now Assist). Gen AI technology accelerates work across the ServiceNow product spectrum, especially in the areas of agents and fulfillers, end-user self-service, and developing Now applications. Mark also describes how Now Assist supports enterprise-specific LLMs to drive customer outcomes and extend into the broader ServiceNow partner ecosystem. And he gives us a look at developments for Now Assist on the horizon.
Guest - Mark Hopper
Host - Steve Miller
Producer – Christopher Price

For more information head over to our documentation site.
Subscribe today!

See omnystudio.com/listener for privacy information.

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Chapters

1. Generative AI at ServiceNow with Mark Hopper (00:00:00)

2. Marker 01 (00:16:13)

107 episodes

Artwork
iconShare
 
Manage episode 435335110 series 3232169
Content provided by ServiceNow Community and ServiceNow Community Podcasts. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by ServiceNow Community and ServiceNow Community Podcasts or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this episode of TechBytes, Mark Hopper from the platform product team talks about generative AI at ServiceNow (Now Assist). Gen AI technology accelerates work across the ServiceNow product spectrum, especially in the areas of agents and fulfillers, end-user self-service, and developing Now applications. Mark also describes how Now Assist supports enterprise-specific LLMs to drive customer outcomes and extend into the broader ServiceNow partner ecosystem. And he gives us a look at developments for Now Assist on the horizon.
Guest - Mark Hopper
Host - Steve Miller
Producer – Christopher Price

For more information head over to our documentation site.
Subscribe today!

See omnystudio.com/listener for privacy information.

  continue reading

Chapters

1. Generative AI at ServiceNow with Mark Hopper (00:00:00)

2. Marker 01 (00:16:13)

107 episodes

All episodes

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