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Transforming IT Service Management with Dr. Ralf Altmeyer

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Content provided by ServiceNow Community and ServiceNow Community Podcasts. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by ServiceNow Community and ServiceNow Community Podcasts or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this episode of the Innovation Today Podcast, host Matt Metten sits down with Dr. Ralf Altmeyer, Consulting Director at agineo GmbH, to delve into the dynamic world of IT service operations and innovation. Dr. Altmeyer brings over 22 years of experience to the table, sharing insights on the evolution of IT service management, the impact of AI on service operations, and the challenges and opportunities within various industry verticals. Listeners will gain valuable perspectives on how to navigate the fast-changing landscape of IT services and leverage cutting-edge technologies to drive efficiency and effectiveness.

See omnystudio.com/listener for privacy information.

  continue reading

106 episodes

Artwork
iconShare
 
Manage episode 430415253 series 3232169
Content provided by ServiceNow Community and ServiceNow Community Podcasts. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by ServiceNow Community and ServiceNow Community Podcasts or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this episode of the Innovation Today Podcast, host Matt Metten sits down with Dr. Ralf Altmeyer, Consulting Director at agineo GmbH, to delve into the dynamic world of IT service operations and innovation. Dr. Altmeyer brings over 22 years of experience to the table, sharing insights on the evolution of IT service management, the impact of AI on service operations, and the challenges and opportunities within various industry verticals. Listeners will gain valuable perspectives on how to navigate the fast-changing landscape of IT services and leverage cutting-edge technologies to drive efficiency and effectiveness.

See omnystudio.com/listener for privacy information.

  continue reading

106 episodes

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