How to Manage a Brand Through a Crisis


Manage episode 210975362 series 2376276
By BrandExtract, LLC. and LLC.. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

There have been more and more brands in the news for the wrong reasons lately. How a brand handles their mistakes is almost as important as the mistakes themselves. And with the twenty-four hour news cycle, it is less and less likely that a brand’s missteps will just go away.

So what should you do if your brand finds itself in the middle of crisis -- self-inflicted or otherwise? How should you react? When is the right time to respond?

In this episode of the Solving for B° Podcast, our experts discuss the role of your brand in a crisis. We offer real-life examples of how not to handle a crisis, as well as some tips on how and when to prepare for the worst. So sit back and enjoy this episode of the Solving for B° Podcast with BrandExtract.

31 episodes