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There have been more and more brands in the news for the wrong reasons lately. How a brand handles their mistakes is almost as important as the mistakes themselves. And with the twenty-four hour news cycle, it is less and less likely that a brand’s missteps will just go away.
So what should you do if your brand finds itself in the middle of crisis -- self-inflicted or otherwise? How should you react? When is the right time to respond?
In this episode of the Solving for B° Podcast, our experts discuss the role of your brand in a crisis. We offer real-life examples of how not to handle a crisis, as well as some tips on how and when to prepare for the worst. So sit back and enjoy this episode of the Solving for B° Podcast with BrandExtract.