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Episode #22 – Bootstrapped Support
Manage episode 185564319 series 11284
Content provided by Support Ops. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Support Ops or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Ian Landsman and Andrey Butvo are on the show this week. It’s a special joint podcast with the very awesome Bootstrapped.fm. We talk customer support from the bootstrapper’s perspective along with what works, what doesn’t, and more.
Listen to the show
Subscribe to the podcast: RSS | iTunes | Download
Show Notes and Links
- Ian and Andrey from Bootstrapped.fm
- Basecamp Mobile
- Bootstrapped customer service and using self-service walls threads on discuss.bootstrapped.fm
- Pingdom
- Amazon Prime
- GetSatisfaction
- CoSupport
- Music heard on the show is from Dexter Britain under a Creative Commons license.
Our Awesome Partner – Snappy
If your support inbox is out of control, Snappy will fix it. A great support app from our friends at UserScape, Snappy allows you to help your customers without any inbox chaos. It’s simple to use, easy to get started with, and makes sending emails to customers a breeze.
They’ve got a great 30 day entirely free trial so go check them out here.
30 episodes
Share
Manage episode 185564319 series 11284
Content provided by Support Ops. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Support Ops or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Ian Landsman and Andrey Butvo are on the show this week. It’s a special joint podcast with the very awesome Bootstrapped.fm. We talk customer support from the bootstrapper’s perspective along with what works, what doesn’t, and more.
Listen to the show
Subscribe to the podcast: RSS | iTunes | Download
Show Notes and Links
- Ian and Andrey from Bootstrapped.fm
- Basecamp Mobile
- Bootstrapped customer service and using self-service walls threads on discuss.bootstrapped.fm
- Pingdom
- Amazon Prime
- GetSatisfaction
- CoSupport
- Music heard on the show is from Dexter Britain under a Creative Commons license.
Our Awesome Partner – Snappy
If your support inbox is out of control, Snappy will fix it. A great support app from our friends at UserScape, Snappy allows you to help your customers without any inbox chaos. It’s simple to use, easy to get started with, and makes sending emails to customers a breeze.
They’ve got a great 30 day entirely free trial so go check them out here.
30 episodes
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Download This Show is your weekly guide to the world of media, culture, and technology. From social media to gadgets, streaming services to privacy issues. Each week Marc Fennell and a team of people far smarter than him (his words, not ours) take a fun deep dive into how technology is reshaping our lives.
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Bitcoin pioneer Charlie Shrem peels back the layers on the lives and backgrounds of the world's most impactful innovators. Centering around intimate narratives, Shrem uncovers a detailed, previously unspoken story of the genesis and evolution of bitcoin, cryptocurrency, artificial intelligence, and the web3 movements. Join Shrem as he journeys through the uncharted territories of tech revolutions, revealing the human side of the stories that shaped the digital world we live in today.
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…
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