Ep58 | Julian Carle - 5 Levels of Customer Value

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By Alison Evans, Synergen Group: With CEO, and Julian Carle. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

Customers are the lifeblood of any business and we should always be looking at how we can stack the value we are providing to them.

During this content episode, Julian will explore each of the 5 levels of Customer Value:

  1. The product or service that you provide
  2. The experience your customers have when they engage with you
  3. The results your product or service delivers to them
  4. Becoming a trusted advisor
  5. Becoming a strategic partner

Links:

Julian's LinkedIn Profile

Purchase Julian's Book, Give Back. Lead Forward

103 episodes