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The Future of Customer Service: Text Messaging and AI with Quiq
Manage episode 432689308 series 1175570
Content provided by Harvey Nash. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Harvey Nash or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
On Tech Talks today we chat with Mike Myer, the CEO and founder of Quiq, and discuss the future of customer service and engagement. Whilst at Collision, David sat down with Mike as he shared insights on how Quiq is revolutionizing the way businesses connect with their customers through text messaging and AI. What is the role of AI in enhancing customer service, and what challenges and opportunities come with adopting these new technologies? Also on the show David and Akeesh discuss the news that Google have hired the founders of Character.ai and ask what it means for the industry.
Tech Talks is powered by Nash Squared, the leading global provider of technology and talent solutions. Find out more about our solutions at www.nashsquared.com
The music on Tech Talks is created by London artist Lemzi: www.lemzi.com
592 episodes
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Manage episode 432689308 series 1175570
Content provided by Harvey Nash. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Harvey Nash or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
On Tech Talks today we chat with Mike Myer, the CEO and founder of Quiq, and discuss the future of customer service and engagement. Whilst at Collision, David sat down with Mike as he shared insights on how Quiq is revolutionizing the way businesses connect with their customers through text messaging and AI. What is the role of AI in enhancing customer service, and what challenges and opportunities come with adopting these new technologies? Also on the show David and Akeesh discuss the news that Google have hired the founders of Character.ai and ask what it means for the industry.
Tech Talks is powered by Nash Squared, the leading global provider of technology and talent solutions. Find out more about our solutions at www.nashsquared.com
The music on Tech Talks is created by London artist Lemzi: www.lemzi.com
592 episodes
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Similar to Tech Talks
BBC Radio 5 live’s award winning gaming podcast, discussing the world of video games and games culture.
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continue reading
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continue reading
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continue reading
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Defensive Security Podcast - Malware, Hacking, Cyber Security & Infosec
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