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Episode 097: The Nanny Recruiter with Frankie Gray
Manage episode 412968630 series 2915685
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The Nanny Recruiter with Frankie Gray is an episode of the Business Awards Show that highlights the importance of being a great boss and how to build a franchise business.
Frankie set up Harmony at Home, a specialist nanny recruitment agency, twenty years ago. She has grown it to the point that the agency has sixteen franchisees all over the country providing services desperately needed by parents.
Frankie was nominated by her team in the Best Boss category at the 2023 Best Businesswomen Awards and got a well-deserved Silver Award. She has also won many other awards including best UK Nanny Agency at the UK Nanny Awards and being included among the Elite 100 franchise agencies in the UK for the last three years.
Frankie explains why she thought franchising was right for her business, how she recruits those people, and how she helps them thrive in their own franchises.
Having been nominated as best boss, Frankie has plenty of advice about how to get the best out of a team, giving them the space to make decisions and come up with innovative ideas.
This episode is ideal for anyone thinking of franchising their business or purchasing a franchise, those who want to do better as a boss, and for anyone interested in recruitment or the nanny industry.
{2:00} The thrill of being nominated for an award by your team.
{2:35} Why Frankie started Harmony at Home.
{3:34} The maternity arm of the business.
{4:31} The work of the franchise network.
{5:33} Why Frankie franchised her business.
{7:05} How to manage and retain franchisees.
{8:29} Putting franchisees at the heart of the Harmony at Home family.
{9:16} Top tips for franchising your business or buying a franchise.
{11:17} The role awards have played in the business's growth.
{13:49} What makes a great boss.
{17:43} The challenges of recruiting nannies.
{20:53} Expanding the franchise network.
{21:55} Recruiting new franchisees.
{24:00} Plans for the next twelve months.
{25:09} Running an internal awards programme.
{26:47} Frankie's tips for bosses.
Connect with Debbie at: https://thebusinessawardsshow.co.uk
Connect with Frankie: https://harmonyathome.co.uk/
Instagram: https://www.instagram.com/harmonyathomenannyagency/
LinkedIN: https://www.linkedin.com/company/harmony-at-home/
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