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99 Ken Trupke -- What to do when things don't get done
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On this "Ask Me Anything" episode of The Clarity Advisors Show, host Ken Trupke addresses a listener's question about a team consistently missing deadlines despite using a project management tool.
Timestamps
(00:38): Listener question.
(01:19): Purpose of a project management tool.
(02:28): Tending the garden of the team.
(04:20): The leader is responsible.
(06:04): Diagnosing the problem.
(06:50): Assume the process is the problem.
(07:50): Maybe it’s a “people” problem.
(09:20): Two acceptable outcomes.
(15:45): Creating an environment of accountability.
Episode Quotes
“The project management tool doesn't actually create progress. You have to do the work to get the work done. The tool just documents the activity. It isn't the activity itself.”
“Things don't just happen. You've got to tend it. And part of the role of a leader is to tend the garden of the team to prune what needs to be pruned to keep the focus.”
“We produce when there's pressure to produce. This doesn't have to be an unhealthy pressure, but the trade-off in the workplace is compensation for results”
“You want to make sure people get their praise publicly so that everybody knows what a good job they did because you're going to get more of what you praise.”
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