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Mastering Loyalty Programs and Customer Engagement with Jared Mintzlaff - 84
Manage episode 385265159 series 3397496
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Join Brandon Amoroso and Jared Mintzlaff in this enlightening episode as they explore the world of loyalty programs and customer engagement. Discover the frustrations of generic loyalty initiatives and the need for tailored programs that nurture genuine customer retention. Gain insights into measuring program success, crafting unique loyalty experiences, and the importance of building authentic connections with customers. Learn about key metrics for program evaluation and the optimal timing for program implementation. Whether you're an e-commerce enthusiast or a business owner, this episode offers strategic advice to elevate your customer engagement and loyalty strategies. Don't miss their practical tips for preparing your brand for Black Friday and Cyber Monday.
Jared Mintzlaff
LinkedIn - https://www.linkedin.com/in/jaredmintzlaff/
Nifty Bridge - https://www.niftybridge.io/
Brandon Amoroso:
LinkedIn - https://www.linkedin.com/in/brandonamoroso/
Web - https://brandonamoroso.com/
Instagram - https://www.instagram.com/bamoroso11/
Chapters
1. Mastering Loyalty Programs and Customer Engagement with Jared Mintzlaff - 84 (00:00:00)
2. Building Gen Z Business Perspectives (00:00:02)
3. Loyalty Programs in E-Commerce (00:07:53)
4. Customer Success in Loyalty Programs (00:16:27)
5. Building Connections in a Community (00:29:42)
6. Building Brand Loyalty and Customer Engagement (00:34:05)
114 episodes
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