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Speaking Up for Quality & Safety with Ann M. Richardson
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Ann has over 20 years of experience in healthcare administration. She specializes in systems transformation and healthcare operations. She is a passionate, hands-on Strategic Partner and Health Care Operations Transformation Consultant with extensive hospital – academic, community, and for-profit along with multi-specialty medical group practices. She also has a vast experience in operational and financial leadership and a track record of successful physician practice management and advocacy. She progressed through rigorous nursing courses to hospital administration program aiming to affect change on behalf of physicians, care teams, patients, and families. Ann is often referred to as the “Doctor Whisperer”.
In this episode, she recounts her experience in a large academic center. She emphasizes the value of setting boundaries and speaking up for safety and quality. She also talks about the importance of being clinically savvy in navigating the “untouchables” at work.
Key Points:
- Speaking up for quality and safety
- Ann’s approach with physicians on collaboration and gaining their trust.
- Importance of being clinically savvy as a non-clinician leader in a hospital setting
- Ann’s journey in healthcare administration and the pivotal moments in her career when she stepped away from her role.
More from The Insightful Nurse Leader:
- Subscribe: https://mylesparillaconsulting.com/podcast
- Instagram: https://www.instagram.com/mylesparilla/
- LinkedIn: linkedin.com/in/myles-parilla
Ways to connect with Ann:
Email: ann@leadwellhealthcareconsultants.com
LinkedIn:https://www.linkedin.com/in/richardsonam
31 episodes
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