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Where the gap is in mobile loyalty

 
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Manage episode 164425569 series 1295537
Content provided by Rob Woodbridge. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Rob Woodbridge or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Where the gap is in mobile loyalty

It is one thing to capture loyalty points on mobile - which seems to be almost normal these days - but redemption is a completely different story. As Chuck details in this episode, a new study from Capgemini Consulting has brought to light the biggest gap in mobile loyalty...and it isn't earning points. If you are seeking a way to differentiate your loyalty offering from the rest, the answer is 2 minutes away.

  continue reading

440 episodes

Artwork
iconShare
 
Manage episode 164425569 series 1295537
Content provided by Rob Woodbridge. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Rob Woodbridge or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Where the gap is in mobile loyalty

It is one thing to capture loyalty points on mobile - which seems to be almost normal these days - but redemption is a completely different story. As Chuck details in this episode, a new study from Capgemini Consulting has brought to light the biggest gap in mobile loyalty...and it isn't earning points. If you are seeking a way to differentiate your loyalty offering from the rest, the answer is 2 minutes away.

  continue reading

440 episodes

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