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454: What Horrible Customer Service from Bloomberg BusinessWeek Taught Me About Improving the Customer Experience

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Manage episode 324134394 series 1538887
Content provided by Dave Mastovich. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dave Mastovich or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Dave’s awful customer experience as a decades long subscriber to Bloomberg BusinessWeek inspired this episode tied to Customer Service Guru Shep Hyken’s 3 Reasons Customers Leave.

  continue reading

500 episodes

Artwork
iconShare
 
Manage episode 324134394 series 1538887
Content provided by Dave Mastovich. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dave Mastovich or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Dave’s awful customer experience as a decades long subscriber to Bloomberg BusinessWeek inspired this episode tied to Customer Service Guru Shep Hyken’s 3 Reasons Customers Leave.

  continue reading

500 episodes

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