))
Personalization in Consumer Electronics Retail - PART I
Manage episode 364867028 series 3476476
Content provided by Algonomy. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Algonomy or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In this episode, we have Mr. Shahin Riaz, Head of Product Management (eCommerce) at eXtra, to discuss the current state as well as the future of personalization in consumer electronics retail and beyond.
How can retailers personalize across different stages of the customer lifecycle - from exploration all the way to loyalty? What are some challenges that hinder personalization programs? When does personalization become invasive? What role will AI and Machine Learning play as the retail industry continues its evolution?
Get answers to these questions and a lot more in this insightful episode.
3 episodes
Share
