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Episode 79: The Ideal Customer Experience - From Defining to Delivering
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I.C.E. I.C.E. Baby! Doug and Jess are talking about the Ideal Customer Experience today. Four Seasons, Walmart, Fuddruckers, and Apple are just a few examples discussed in the episode to show what to do (or not to do) with your customer experience. They also talk through how RevOps should prioritize customer experience and how to keep it aligned with the business.
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Thanks for listening and remember to just say no to shitty RevOps!
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