What is Revenue Operations? Revenue Operations (or more commonly referred to as RevOps) started off as a hot trend, but now every growth focused company needs RevOps in order to be successful. But what does that entail? The RevOps Show is here to help you navigate! Go on an adventure every week with Doug and Jess as they work through common questions, scenarios, and issues companies are facing today to find solutions that will make an impact so you aren't solving your upstream problems downs ...
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Think of this podcast as the sports radio for demand generation. In every episode you can expect to be taken on a journey by Imagine's CEO, Doug Davidoff and Seventh Sense's Founder, Mike Donelly as they discuss, disagree, and form their opinions and ideas on specific sales, marketing, and business topics.
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Are you a sales, marketing, or service professional looking for strategic and tactical advice? Would you love to have some fun along the way? Then The Spot is bound to be your favorite weekly podcast. Each week we tackle sales, marketing, service, and design & development conversations that help you grow better. Our hosts, Juli Durante, Doug Davidoff, Max Cohen, and George B, Thomas bring you the latest HubSpot updates, wishlist items, and so much more. So, sit back, relax, and get that not ...
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We cover the HubSpot and Inbound topics that help you streamline your processes, communication, and revenue streams to grow your business, impact the world, and become the Hubhero of your organization.
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The Evolution of HubSpot, a Fireside Chat with Kyle Jepson + George B. Thoma [HubHeroes, EP90]
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By George B. Thomas
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AI Content Best Practices for Inbound Marketers with George + Liz [HubHeroes, EP89]
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Episode 95: Adding Friction to Accelerate Sales Performance
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Doug and Jess explore how to design sales processes that eliminate negative friction while encouraging strategic action from sales reps. Exciting News! Doug is currently on a podcast tour promoting his newly released book The Revenue Acceleration Framework. He’s recorded several episodes already. As we wait for episodes to come out, below is one th…
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HubSpot Is Now a Customer Platform ... But What the Heck Does That Mean? [HubHeroes, EP88]
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Episode 94: Building Better Sales Managers - Learning and Development Insights Featuring Ashley Carvalho
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Special guest Ashley Carvalho, VP of Programs at Lift, joins Doug and Jess to discuss the role of learning and development (L&D) in revenue operations and sales performance. You can expect to learn about L&D frameworks like Bloom’s Taxonomy and tips for applying L&D concepts as a sales manager. Note: The Revenue Acceleration Framework is out now! G…
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Making Change Happen with Sales Teams, featuring Doug Davidoff [HubHeroes, EP87]
1:05:09
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Epic HubHeroes HubSpot Sales Hub Integrations + Apps, Part 1 [HubHeroes, EP86]
47:31
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The Rise of the Dedicated HubSpot Super Admin [HubHeroes, EP85]
41:04
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Episode 93: Is RevOps Responsible for Education?
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What does it mean for RevOps’s job to be education and centralization? Doug and Jess explore defining education, answer the challenging questions around RevOps’s role with education, and how context is a crucial element that ties it all together. Note: The Revenue Acceleration Framework is out now! Go get yourself a copy on Amazon or preview the fi…
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#INBOUND24 Preview: Main Stage Speakers + Making 'Big Picture' Inspiration Cool Again [HubHeroes, EP84]
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We’re back with another exciting conversation about #INBOUND24, because HubSpot has dropped their first round of featured speakers! Ryan Reynolds Join the Hollywood star as he gives the audience an in-depth look into his ventures outside of acting. He’ll touch on his production company Maximum Effort, his advertising platform MNTN, as well as his m…
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Demystifying HubSpot Operations Hub + Who Is Responsible for Operations? [HubHeroes, EP83]
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Earlier this week, George rolled out probably one of the most epic Why Go HubSpot guides for growing businesses I’ve ever seen. In it, he not only make the business case for HubSpot by discussing the platform’s potential overall, you also provide a thorough overview of the promise and features of each hub — as well as your thoughts on why each Hub …
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Episode 92: The Revenue Acceleration Framework - A Proven Roadmap to Transform and Dynamically Grow Your Business
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In this special episode of The RevOps Show, Doug discusses his new book, “The Revenue Acceleration Framework” which shares the proven approach to transforming and growing a business. Prepare for behind-the-scenes insights and challenges with writing the book and stories from the book itself. Note: The Revenue Acceleration Framework is out now! Go g…
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Customer Delight Refresh + Killer New HubSpot Service Hub Updates [HubHeroes, EP82]
1:01:59
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We’ve spent weeks deep-diving into the waters of HubSpot Content Hub from every conceivable angle, so that you understand how you can best harness its multimedia content, AI, brand voice, and CMS superpowers to attract and engage with the humans out there who desperately need your help. But if you remember, dear HubSpotters, attracting and engaging…
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Episode 91: Why Performance Assessments Suck and How to Fix Them
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Assessing performance can be challenging for both the person being evaluated and the evaluator. However, there are ways to make the process easier for both sides when you understand measuring performance and the role assessing performance plays in your growth. If you like the show, please subscribe and rate the show! For updates on new episodes fol…
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Is HubSpot Content Hub Still a Business Website CMS? [HubHeroes, EP81]
1:06:05
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Episode 90: It's All About Throughput - Managing Constraints & Bottlenecks
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Metaphors like funnels and flywheels fall short in capturing the true complexity of business systems. We should pay attention to and understand systems thinking, taking a holistic view to understand bottlenecks and optimize for throughput rather than efficiency. If you like the show, please subscribe and rate the show! For updates on new episodes f…
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HubSpot #INBOUND24 Preview Show: Early Sessions + Introvert Survival [HubHeroes, EP80]
52:29
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Episode 89: Analyzing the 2024 GTM Benchmark Report - The Impact of Revenue Operations on Business Growth
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What does the Winter 2024 GTM Benchmark Report have in store for us? Doug and Jess discuss key findings from the report and how companies performed, along with issues and challenges that everyone is facing today. They provide perspective on the challenges sellers and buyers are facing along with recommendations for what revenue operations should fo…
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Brand Voice + Tone Deep-Dive with HubSpot Content Hub (HubHeroes, Ep. 79)
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Episode 88: 5 Priorities to Strengthen Sales Manager's Performance
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There’s a crucial and often overlooked role in sales, the sales manager. While there are lots of tips for success for sales reps and other content geared toward VP levels of sales, there’s not much out there for the sales manager. Doug and Jess cover the key priorities and responsibilities of an effective sales manager, as well as how companies can…
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HubSpot Content Hub: A Candid Look at What It Is + Isn’t [HubHeroes, EP. 78]
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Episode 87: Is Your RevOps Foundation Strong Enough? Fundamentals to Determine Your Success or Failure
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Let’s come back to the basics and discuss the fundamentals of RevOps that are important for success. On the flip side, let’s discuss what happens when we drop or skip over the fundamentals. If you like the show, please subscribe and rate the show! For updates on new episodes follow us on: LinkedIn: Lift Enablement, Doug Davidoff, Jess Cardenas You …
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Creating Authentic, Memorable, 'Fun' Content for 'Not Fun' Industries [HubHeroes, EP77]
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HubSpot World Certification Week 2024 + Self-Education Strategies [HubHeroes, EP76]
59:49
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Episode 86: CRM Adoption - 5 Cognitive Biases To Make It Easier
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Behavioral science can be used anywhere in business. We’ve seen it in previous episodes around sales and decision making. Today Jess switched up the focus to look at utilizing 5 behavioral science concepts to drive adoption within a system. If you like the show, please subscribe and rate the show! For updates on new episodes follow us on: LinkedIn:…
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HubSpot Personalization Strategies That Aren’t Totally Creepy [HubHeroes, EP75]
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55:03
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Personalization in inbound marketing (email, smart content, and more) can be a powerful thing – in fact recent data shows that 80% of buyers prefer brands that use personalization. And 90% of marketers say that personalization significantly contributes to achieving sales and other business objectives. 🔎 Related: HubSpot email marketing strategy bes…
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AI Mindsets for Inbound + Why Most Attempts to Use AI Fail [HubHeroes, EP74]
52:51
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Episode 85: The People of RevOps - How to Build the Right RevOps Team for Any Business
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In this episode of The RevOps Show, Doug and Jess have an in-depth discussion on building your revenue operations (RevOps) team. They provide guidance on the roles, responsibilities, and team structures for RevOps based on your company’s size and growth stage. If you like the show, please subscribe and rate the show! For updates on new episodes fol…
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International Women's Day + Celebrating Inbound Marketing Classics [HubHeroes, EP73]
57:39
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Episode 84: Tech Stack Consolidation: It's Time to Streamline Your Bloated Tech Stack
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With the average company using 200+ SaaS applications, tech stacks have become unmanageable. Consolidating your tech stack, choosing an effective foundational platform, and ensuring your business process drives your technology are all part of getting your tech stack back on track. If you like the show, please subscribe and rate the show! For update…
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The Pre-Sales Process: HubSpot’s New Prospecting + Leads Tools for Sales [HubHeroes, EP72]
50:59
50:59
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There's a growing path to revenue operations that is efficiency, left unchecked, leads to centralization which can feel really good. So is centralization a bad thing? Is it the path you should take? If you like the show, please subscribe and rate the show! For updates on new episodes follow us on: X: @dougdavidoff, @JessDCardenas & @demandcreator L…
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An Epic YouTube Strategy Deep-Dive for Growth-Driven Inbounders [HubHeroes, EP71]
49:20
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Episode 82: The Lasting Impacts of Finishing Strong
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Have you ever ran where you started off strong and had a weak finish? Panting and not feeling great about it. Have you ever ran where you started off strong and finished strong? That’s a confidence boost and I’m sure you felt great afterwards. Having a strong finish also applies to projects. Why is it important and how you can get there are what Do…
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How Has Inbound Changed? with HubSpot's Ultimate Helpful Human, George B. Thomas [HubHeroes, EP70]
56:56
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Episode 81: Your Customer Success is Failing - What You Need to do to Fix it
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It’s often thought that customer success is all sunshine and rainbows and that nothing can go wrong in this role. That’s not the case. Customer success is failing us right now and there has to be something we can do about it. This is what Doug and Jess dive deeper into in this episode of The RevOps Show. If you like the show, please subscribe and s…
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Episode 80: Dangerous Metrics - Finding a Better Way to Measure Business Success
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Season 2 is kicking off strong with a focus on dangerous metrics. Many companies are looking to the public companies and SaaS companies to find what they should be tracking, but that shouldn’t be what determines success for your business. In reality there are a few general metrics that you can use to get a good sense of how you’re performing, but t…
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Can Direct Mail + Inbound Play Nicely Together? [HubHeroes, EP69]
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Attracting, Engaging, and Delighting with SMS Marketing + HubSpot [HubHeroes, EP68]
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In this episode, we're joined by David Gable, the head of sales at Kixie. (For those who don't know, Kixie offers automated calling and texting solutions for sales teams that using leading CRMs — including HubSpot!) David joined us for an exciting topic that's also pretty controversial, depending on who you ask. What roles should SMS and text messa…
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Sales Therapy, Part II: The Art + Science of a Great Sales Process with Chris Stilwell [HubHeroes, EP67]
57:33
57:33
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How to Stay Consistent while Handling Change and the Unexpected in 2024 [HubHeroes, EP66]
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Episode 79: The Ideal Customer Experience - From Defining to Delivering
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I.C.E. I.C.E. Baby! Doug and Jess are talking about the Ideal Customer Experience today. Four Seasons, Walmart, Fuddruckers, and Apple are just a few examples discussed in the episode to show what to do (or not to do) with your customer experience. They also talk through how RevOps should prioritize customer experience and how to keep it aligned wi…
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Your 2024 Inbound + HubSpot Stop, Start, Keep Showdown
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59:53
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Episode 78: Adapting to Longer Sales Cycles and The Current Market
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Sales cycles are getting longer. Doug walks through the history of our market to give context about major events that have occurred over the past 25+ years to explain how we arrived at the uncertain and unique market conditions today. Doug also gives advice to revenue operations teams on how to adapt to drive success despite today’s market challeng…
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Should You Work with a HubSpot Partner? [HubHeroes, EP64]
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Episode 77: Always Be Launching - The Key to CRM Success
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55:48
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The phrase “always be learning” has been mentioned in several episodes, but what does this mean and how can you put this into practice? Doug and Jess explain here how to continuously improve and optimize your CRM by launching it 3-4 times a year. NOTE: If you do not want to hear baseball talk for 14 minutes, skip to 14:28. If you like the show, ple…
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Rockstar HubSpot Conversations Strategies + Help Desk Sneak Preview [HubHeroes, EP63]
54:23
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Episode 76: Reporting and Analytics - From Overwhelming and Inefficient to Valuable and Actionable
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49:01
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It’s easy to set up reports today, leading to inefficient and confusing data instead of clarity and alignment. Doug and Jess talk through how we should view and think about data and analytics and some common mistakes made when creating reports. If you like the show, please subscribe and share the episode. For updates on new episodes follow us on: T…
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It's a Whole New HubSpot Calls-To-Action World ... Or Is It? [HubHeroes, EP62]
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Episode 75: The Cookieless Future: What it Means for RevOps (Feat. Drew Davidoff)
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Let’s give a warm welcome to our Director of Product and Development, Drew Davidoff. Drew joins the show today to discuss his insights and take on the cookieless future and the impact it’ll have on Marketing and RevOps. If you like the show, please subscribe and share the episode. For updates on new episodes follow us on: Twitter/X: @dougdavidoff, …
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