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E25: Angel One's Nexus: Talent, Customers, and Digital Shifts
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In this episode of The State of Retention Marketing, Ankit Rastogi, Chief Product Office at Angel One, unlocks the keys to successfully ushering in digital transformation in a legacy brokerage firm. Join us as we explore the dynamic interplay between talent acquisition, risk appetite, tech stacks, and customer profiles. ‘Angel One's Nexus' promises to be a trusted guide to achieving excellence in the digital era.
- (00:35) - Ankit's move from the world of travel to broking
- (05:41) - Unveiling Angel One’s Digital Revolution: Zooming In
- (11:47) - Nurturing Talent: The Digital Transformation Backbone
- (26:36) - Unlocking Customer Insights: The Formula for Understanding their Pulse
- (29:44) - Decoding Tech Plans: What's Conspiring Behind the Scenes?
- (38:04) - Tech Investments: Riding the Ever-Evolving Wave
- (40:04) - Mastering MarTech: The CDP Connection
- (49:38) - The need for digital transformation to grow within a regulated space
- (55:41) - Unlocking Superior Customer Experiences: The Power of Segmentation
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