The Tone of your Texts & Emails - Is it Hurting or Helping? What You NEED to Know
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Communication is very complex. Even the slightest change in tone, volume, or cadence can alter the communicative intent as experienced by the listener. In this episode I discuss what you should be aware of, and what you can do instead.
Quick Wins!: Using Behavior Science to Accelerate and Sustain School Improvement
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