It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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continue reading
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Mo’ Complaints, Mo’ Better
Manage episode 296903332 series 1984398
Content provided by Troubleshooting Agile and A weekly problem-solving session for all things agile. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Troubleshooting Agile and A weekly problem-solving session for all things agile or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Squirrel and Jeffrey shock a leader they're coaching by telling him to aim to increase complaints. It turns out that Amy Edmondson, ALCOA, and Toyota all agree with this seemingly counterintuitive advice. SHOW LINKS: - Amy Edmondson, Teaming: https://www.goodreads.com/book/show/7023600-teaming - Andon light: https://en.wikipedia.org/wiki/Stack_light - Toyota Kata: http://www-personal.umich.edu/~mrother/Homepage.html - Paul O’Neill: https://en.wikipedia.org/wiki/Paul_H._O%27Neill - Idealcast episode 7: The Topography of Problems and the Importance of Distributed Problem Solving (Part 2) : https://itrevolution.com/the-idealcast-episode-7/ - Invite to the Agile Conversations Slack: https://join.slack.com/t/agile-conversations/shared_invite/zt-nuw1f84n-62CQworE~PpuR7WOUCZp4g --- Our new book, Agile Conversations, is out now! See https://conversationaltransformation.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@conversationaltransformation.com
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329 episodes
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Manage episode 296903332 series 1984398
Content provided by Troubleshooting Agile and A weekly problem-solving session for all things agile. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Troubleshooting Agile and A weekly problem-solving session for all things agile or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Squirrel and Jeffrey shock a leader they're coaching by telling him to aim to increase complaints. It turns out that Amy Edmondson, ALCOA, and Toyota all agree with this seemingly counterintuitive advice. SHOW LINKS: - Amy Edmondson, Teaming: https://www.goodreads.com/book/show/7023600-teaming - Andon light: https://en.wikipedia.org/wiki/Stack_light - Toyota Kata: http://www-personal.umich.edu/~mrother/Homepage.html - Paul O’Neill: https://en.wikipedia.org/wiki/Paul_H._O%27Neill - Idealcast episode 7: The Topography of Problems and the Importance of Distributed Problem Solving (Part 2) : https://itrevolution.com/the-idealcast-episode-7/ - Invite to the Agile Conversations Slack: https://join.slack.com/t/agile-conversations/shared_invite/zt-nuw1f84n-62CQworE~PpuR7WOUCZp4g --- Our new book, Agile Conversations, is out now! See https://conversationaltransformation.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@conversationaltransformation.com
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Similar to Troubleshooting Agile
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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continue reading
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Ever wondered what makes great go-to-market leaders grow, even when the going gets tough? We have, too. And we’re on a mission to uncover the magic that makes that growth happen. This is Go-to-Market Magic, the show where we talk to go-to-market leaders and visionaries about the “aha!” moments they experience and the pivotal decisions they’ve made, all in the name of growth. And we’re not just talking about revenue growth that goes up and to the right — we’ll also discuss how they improve th ...
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Agile for Humans™ is a weekly podcast dedicated to the individuals and interactions that make agile work. The goal is to help create safe and collaborative working environments where people are empowered to do their best work.
…
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