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Trust Matters, The Podcast
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Content provided by Trust Matters, The Podcast, Trust Matters, and The Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Trust Matters, The Podcast, Trust Matters, and The Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Weclome to Trust Matters, The Podcast. Listeners submit their questions about professional relationships, trust, and business situations to Charles H. Green, CEO of Trusted Advisor Associates. Ask us about your confusing, complicated or awkward situations with clients, management, and colleagues. Email: podcast@trustedadvisor.com or learn more at trustedadvisor.com
Charlie has more than 40 years of experience across management consulting, business development, and sales. He is the co-author ofthe best selling book, The Trusted Advisor. For the past 20 years he's been leading Trusted Advisor Associates. He has an MBA from Harvard and an undergraduate degree in Philosophy from Columbia (He also drove a NYC taxi part-time in college).
…
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Charlie has more than 40 years of experience across management consulting, business development, and sales. He is the co-author ofthe best selling book, The Trusted Advisor. For the past 20 years he's been leading Trusted Advisor Associates. He has an MBA from Harvard and an undergraduate degree in Philosophy from Columbia (He also drove a NYC taxi part-time in college).
20 episodes
Mark all (un)played …
Manage series 2370439
Content provided by Trust Matters, The Podcast, Trust Matters, and The Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Trust Matters, The Podcast, Trust Matters, and The Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Weclome to Trust Matters, The Podcast. Listeners submit their questions about professional relationships, trust, and business situations to Charles H. Green, CEO of Trusted Advisor Associates. Ask us about your confusing, complicated or awkward situations with clients, management, and colleagues. Email: podcast@trustedadvisor.com or learn more at trustedadvisor.com
Charlie has more than 40 years of experience across management consulting, business development, and sales. He is the co-author ofthe best selling book, The Trusted Advisor. For the past 20 years he's been leading Trusted Advisor Associates. He has an MBA from Harvard and an undergraduate degree in Philosophy from Columbia (He also drove a NYC taxi part-time in college).
…
continue reading
Charlie has more than 40 years of experience across management consulting, business development, and sales. He is the co-author ofthe best selling book, The Trusted Advisor. For the past 20 years he's been leading Trusted Advisor Associates. He has an MBA from Harvard and an undergraduate degree in Philosophy from Columbia (He also drove a NYC taxi part-time in college).
20 episodes
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1 Selling Trust into the Sales Process (Episode 40) Trust Matters,The Podcast 5:37
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Welcome to the newest episode of Trust Matters, The Podcast. Listeners submit their personal questions about professional relationships, trust, and business situations to our in-house expert Charles H. Green, CEO, Trusted Advisor Associates, and co-author of The Trusted Advisor. Jennifer from a Telecommunications company writes in and asks, “I know you’ve written about Trust-based Selling. My question is […]…

1 Applying Metrics to Immeasurable Services (Episode 39) Trust Matters,The Podcast 5:12
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Welcome to the newest episode of Trust Matters, The Podcast. Listeners submit their personal questions about professional relationships, trust, and business situations to our in-house expert Charles H. Green, CEO, Trusted Advisor Associates and co-author of The Trusted Advisor. A solo consultant writes in and asks, "My core services the ‘softer’ side of things – I help clients develop better internal interactions, through focusing on the corporate environment and culture. The problem that arises in my area of work is how do you demonstrate concrete, quantitative results? I’m being asked by clients, “How do you know it’s working?" or “Can you project how this will impact our revenue?” I'm realizing I don’t have a great answer for these questions. Any thoughts?”…

1 Trust in the Time of the COVID-19 Pandemic (Episode 38)Trust Matters,The Podcast 8:02
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Welcome to the newest episode of Trust Matters, The Podcast. Listeners submit their personal questions about professional relationships, trust, and business situations to our in-house expert Charles H. Green, CEO, Trusted Advisor Associates and co-author of The Trusted Advisor. A leader in a consulting firm writes in desperately trying to figure out how to manage […]…

1 Trust in the Job Hunting Process (Episode 37) Trust Matters,The Podcast 6:26
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1 Does Trust Differ From Salesperson to Sales Management? (Episode 36) Trust Matters,The Podcast 6:37
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1 Professional Trust 101 (Episode 35) Trust Matters,The Podcast 7:19
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1 Move Qualified Sales Leads Down the Funnel by Bringing a Risky Gift (Episode 34) Trust Matters,The Podcast 7:58
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1 A [Better] 2020 New Year’s Resolution (Episode 33) Trust Matters,The Podcast 3:46
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1 Navigating a Morally Compromising Situation (Episode 32) Trust Matters,The Podcast 5:59
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Welcome to the newest episode of Trust Matters, The Podcast. Listeners submit their personal questions about professional relationships, trust, and business situations to our in-house expert Charles H. Green, CEO, Trusted Advisor Associates and co-author of The Trusted Advisor. A customer service manager at a B2B SAS company is in a tricky situation: “I just […]…

1 Is It Ever OK to Recommend a Competitor to Your Client? (Episode 31) Trust Matters,The Podcast 6:28
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Welcome to the newest episode of Trust Matters, The Podcast. Listeners submit their personal questions about professional relationships, trust, and business situations to our in-house expert Charles H. Green, CEO, Trusted Advisor Associates and co-author of The Trusted Advisor. A tech consultant asks, “My boss wants to outsource parts of our client project to several vendors […]…

1 Under-Promise and Over-Deliver for Clients? BAD Idea (Episode 30) Trust Matters,The Podcast 5:52
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Welcome to the newest of Trust Matters, The Podcast. Listeners submit their personal questions about professional relationships, trust, and business situations to our in-house expert Charles H. Green, CEO, Trusted Advisor Associates and co-author of The Trusted Advisor. For our 30th episode, a tech expert asks if it is a good idea to OVER-DELIVER for a […]…

1 Recovering Lost Client Trust (Episode 29) Trust Matters, The Podcast 6:34
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Welcome to the newest of Trust Matters, The Podcast. Listeners submit their personal questions about professional relationships, trust, and business situations to our in-house expert Charles H. Green, CEO, Trusted Advisor Associates and co-author of The Trusted Advisor. A manager at a global consultancy firm asks, “How to I mend lost trust with a client whom […]…

1 Should I Start Consulting Or Stay In-House? (Episode 28) Trust Matters, The Podcast 4:56
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This is the newest of Trust Matters, The Podcast. Listeners submit their personal questions about professional relationships, trust, and business situations to our in-house expert Charles H. Green, CEO, Trusted Advisor Associates. An experienced B2B, technology Product Leader asks, “Should I break out and become a SME Consultant, starting my own practice or should I […]…

1 Trust Matters, The Podcast: The Ghosting of Business Future (Episode 27) 7:13
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This is the newest of Trust Matters, The Podcast. Listeners submit their personal questions about professional relationships, trust, and business situations to our in-house expert Charles H. Green, CEO, Trusted Advisor Associates. The owner of a small tech consultancy talks about her recent experience being ghosted by a contractor she hired. She asks “What should […]…

1 Trust Matters, The Podcast: Can I Trust Digital Marketing for Lead Generation? (Episode 26) 5:54
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This is the newest of Trust Matters, The Podcast. Listeners submit their personal questions about professional relationships, trust, and business situations to our in-house expert Charles H. Green, CEO, Trusted Advisor Associates. A Co-Founder of a small Management Consulting Firm asks, “We need to grow our sales funnel. Can we trust Digital Marketing and SEO […]…
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