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Stop Losing HALF Your Hard-Earned Clients: Retention Marketing Tips

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Manage episode 414141871 series 2534823
Content provided by Emily Binder. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Emily Binder or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Lack of communication is costing you hard-earned clients. Example - financial services: Advisors average $3,100 CAC per client.

  • 54% of clients: "I changed financial advisors" in 2023. Why: weak comms.
  • 47% of clients w/over $500,000 AUM want to hear from advisor at least monthly.
  • But most advisors reach out much less. Via YCharts, 2023

Timestamps:

(0:07) Communication Builds Trust

(0:43) Body Language - Science of Trust: Show Hands

(1:20) Shocking YCharts Survey: High Rate of Advisor Switching

(2:03) Cost of Losing Clients

(5:20) Great marketing comms example: Rubin Miller with Peltoma Capital (blog, LinkedIn, emails)

(6:05) 90% of people don't trust ads

(6:55) ThinkersOne


Links:

Avg fin advisor CAC $3100

YCharts survey HT Samantha Russell

Order videos or Zoom drop-in - ThinkersOne (Love Bombed/Ghosted)

Related video: Why Content Marketing Will Save You Money

Vanessa Van Edwards - hands (trust)


My podcast tools:

Hire me:

Speaking: emilybinder.com/speaking

Coaching call: emilybinder.com/call


Connect:

Podcast | My website | Beetle Moment Marketing | LinkedIn | X | IG | YouTube | Email updates



Hosted on Acast. See acast.com/privacy for more information.

  continue reading

725 episodes

Artwork
iconShare
 
Manage episode 414141871 series 2534823
Content provided by Emily Binder. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Emily Binder or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Lack of communication is costing you hard-earned clients. Example - financial services: Advisors average $3,100 CAC per client.

  • 54% of clients: "I changed financial advisors" in 2023. Why: weak comms.
  • 47% of clients w/over $500,000 AUM want to hear from advisor at least monthly.
  • But most advisors reach out much less. Via YCharts, 2023

Timestamps:

(0:07) Communication Builds Trust

(0:43) Body Language - Science of Trust: Show Hands

(1:20) Shocking YCharts Survey: High Rate of Advisor Switching

(2:03) Cost of Losing Clients

(5:20) Great marketing comms example: Rubin Miller with Peltoma Capital (blog, LinkedIn, emails)

(6:05) 90% of people don't trust ads

(6:55) ThinkersOne


Links:

Avg fin advisor CAC $3100

YCharts survey HT Samantha Russell

Order videos or Zoom drop-in - ThinkersOne (Love Bombed/Ghosted)

Related video: Why Content Marketing Will Save You Money

Vanessa Van Edwards - hands (trust)


My podcast tools:

Hire me:

Speaking: emilybinder.com/speaking

Coaching call: emilybinder.com/call


Connect:

Podcast | My website | Beetle Moment Marketing | LinkedIn | X | IG | YouTube | Email updates



Hosted on Acast. See acast.com/privacy for more information.

  continue reading

725 episodes

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