31. #WMTY - What Matters To You?

Wild Card - Whose Shoes?

"What matters to you?"
‘What matters to you?’ is a brilliant global movement, whereby healthcare professionals ask patients what matters to them, in terms of personalising healthcare.
It is about listening and hopefully understanding what matters to the patient in the larger context of their life. This will vary greatly between individuals – people’s priorities are different. Their circumstances, their values, their attitudes are unique. What matters toeach of them will all be different.
It is brilliant that this is being increasingly recognised as being important in health care, rather than people just being seen as medical problems to fix, in a 'one size fits all' type approach.
Thursday 9 June was World What matters to you?’ day, so, as my contribution for 2022, I have made this podcast episode exploring this theme, some of my own thoughts and experiences, and bringing in lots of clips of people talking about what this really means to them.
The power of audio - let's listen to the fantastic things people are already sharing, without constantly needing to re-invent the wheel and saying the same (often painful things) over and over again.
I hope you find it thought-provoking and engaging.
Lots of shoutouts to podcast contributors and listeners. We have listeners from all around the world! THANK YOU!! Please leave a review.

Extracts taken from:
Alison Wright - Episode 30 - personalising maternity care
Rachel Jury - Episode 17 - being believed
Fab NHS Stuff - setting up #MatExp #WhoseShoes campaign page - Terri Porrett Episode 12
Pandemic poems - Episode 5
Other links and resources mentioned in the podcast:
#MatExp #WhoseShoes Fab NHS Stuff campaign page
Fab NHS Stuff - 'Wild Card - Whose Shoes' poetry 'event in a tent' 24/11/21
Our 'What Matters to you? presentation with Florence Wilcock for the RCOG (there will be an updated video after our 2022 @BICSocs presentation )
Shoutouts include: Twitter IDs - @AliWrightObGyn, @Rocking2Stomas, @MountfordJames, @FabNHSStuff @gbpto, @RoyLilley, @FWmaternity, @RCObsGyn, @BICSoc, @PosBirthMidwife, @BeckyMalby, @fhussain73, @Gaynora, @NatMatVoicesorg, @Ldn_Ambulance, @SunitaS2016
... and all the contributors and listeners of the podcast so far!
Find me on Twitter: @WhoseShoes and @WildCardWS.
Dive into https://padlet.com/WhoseShoes/overview and nutshellcomms.co.uk to find out more about the #WhoseShoes approach to coproduction.
Artwork aided and abetted by Anna Geyer, New Possibilities www.newpossibilities.co.uk
So, Amanda Pritchard, Chief Executive of the NHS, I hope you're enjoying the 'Wild Card Whose Shoes' series. Don't forget,

We LOVE it when you leave a review!
If you enjoy my podcast and find these conversations useful
please share your thoughts by leaving a review (Apple is easiest to leave a review) and comment on your favourite episodes.
I tweet as @WhoseShoes and @WildCardWS and am on Instagram as @WildCardWS.
Please recommend 'Wild Card - Whose Shoes' to others who enjoy hearing passionate people talk about their experiences of improving health care.

Chapters

1. 31. #WMTY - What Matters To You? (00:00:00)

2. Personalised care - clip from episode 30, talking with #FabObs, Alison Wright (00:01:09)

3. Common themes and lemon lightbulbs in the podcast series (00:03:55)

4. Being believed ... and the impact of not being believed. Listen to Rachel Jury! (00:04:04)

5. 'What matters to you?' is CENTRAL to Whose Shoes. It always has been! (00:07:01)

6. Please! Let's make full use of the conversations, the lemon lightbulbs we already have rather than constantly starting from a blank page! (00:07:42)

7. Fab NHS Stuff ... is FAB! :) (00:08:11)

8. Health inequalities in maternity care - spreading the ripples wider, making a difference (00:08:24)

9. The spark for the #MatExp #WhoseShoes campaign page on Fab NHS Stuff - thank you, Terri Porrett! (00:08:46)

10. The power of audio, and sharing and re-sharing stories (00:10:04)

11. Using Whose Shoes approach to explore triage in maternity care across London! (00:10:40)

12. (Running an online event for LSBU ... from a car park in Devon!) (00:11:16)

13. So what is this maternity triage work? (00:11:31)

14. Hearing women's voices - Florence Wilcock talks about our work on this topic for the RCOG, and why it matters (00:11:46)

15. Who will answer the phone? - a powerful poem we use in triage (00:13:41)

16. "Who should I call?" - poem to bring alive the CONFUSION that can often exist in health care, fuelling anxiety. How can we simplify and clarify? (00:15:25)

17. What if you don't speak English as your first language? - our poem read in Spanish, Tamil and Swahili! (00:17:15)

18. Be curious! Find out what matters to people. Dr Farzana Hussain tells us why! (00:19:02)

19. What's happening with Whose Shoes at the moment ... (00:22:03)

20. Wellbeing in Coventry - women and staff and maternity staff reflecting on the pandemic ... and moving forward together. With a bit of fun, relaxation and creativity. A human approach. (00:22:20)

21. Building the future (poem) - have we lost our way, since the 'optimism' of the pandemic? (00:23:11)

22. And what about postnatal care? #FabObs Sunita Sharma leading the way. (00:24:59)

23. Making time to reflect, to record, to capture the 'fab stuff' ;-) (00:25:35)