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Tony Strows - When Employee Experience Is Just as Important as Customer Experience

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Manage episode 299614308 series 2950328
Content provided by Cara de Lange. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Cara de Lange or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Tony Strows is Learning and Development Director at Philips, currently focusing on innovating the employee experience at Philips.

Summary

It’s not only the customer experience that needs designing… the employee experience is a growing field of research and design. Tony Strows of Philips is doing just that, directing the efforts towards innovative practices that will preserve the workforce for its human value, not just machine output calculation.

Timestamps

[1:06] The importance of creating meaningful experiences for employees

[3:44] Genuine development and self-worth, how it’s different from “what you do”

[4:28] Most important issues affecting the modern-day workplace

[7:58] What work reset revolution means to Tony

Useful Links

Tony Storws’ LinkedIn: https://nl.linkedin.com › tonystrows

Call to Action

Want to find out more about Work Reset Revolution? Follow us on LinkedIn @SofterSuccess

Take our burnout assessment tool https://softersuccess.com/work-with-us-for-corporate/#burnout


  continue reading

45 episodes

Artwork
iconShare
 
Manage episode 299614308 series 2950328
Content provided by Cara de Lange. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Cara de Lange or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Tony Strows is Learning and Development Director at Philips, currently focusing on innovating the employee experience at Philips.

Summary

It’s not only the customer experience that needs designing… the employee experience is a growing field of research and design. Tony Strows of Philips is doing just that, directing the efforts towards innovative practices that will preserve the workforce for its human value, not just machine output calculation.

Timestamps

[1:06] The importance of creating meaningful experiences for employees

[3:44] Genuine development and self-worth, how it’s different from “what you do”

[4:28] Most important issues affecting the modern-day workplace

[7:58] What work reset revolution means to Tony

Useful Links

Tony Storws’ LinkedIn: https://nl.linkedin.com › tonystrows

Call to Action

Want to find out more about Work Reset Revolution? Follow us on LinkedIn @SofterSuccess

Take our burnout assessment tool https://softersuccess.com/work-with-us-for-corporate/#burnout


  continue reading

45 episodes

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